Facility Support Worker

Job details

• Branch: Southern HSC Trust area (SHSCT)
• Location: Cloughreagh-Cloughreagh House
• Directorate: Adult Community Services
• Salary: Band 2 (£24,465)
• Contract Type: Permanent
• Opening Date: 11/05/26
• Closes: Tue, 26 May 2026 @ 4:00 PM
• Interview Dates: To be confirmed

Notes

Important Information If you are submitting a manual application, please post it to: Recruitment Shared Services, Rosewood Villa, Longstone Hospital Site, 73 Loughgall Road, Armagh, BT61 7PR. Applications received after the advertised closing date/time cannot be considered, so please allow enough time for postage. “A waiting list may be created for similar posts that may arise while the waiting list is live, this may include temporary or part-time posts. This will be managed in line with the updated HSC waiting list principles effective from 1 April 2026”. Where a part-time waiting list is required, one part-time waiting list will be created- regardless of any specific hours advertised, this waiting list will cover all future vacancies where part-time posts arise. A part-time post is defined as any post that has less than 37.5 hours per week.” Please remember to save or print a copy of the job description before submitting your application, as it will not be accessible afterwards. Flexible Working We welcome flexible working requests from day one. All HSC organisations offer a range of flexible working options. The options available for this post will depend on the requirements of the role. Find out more about flexible working options on our website.

JOB DESCRIPTION

JOB TITLE

Facility Support Worker

(catering & domestic duties)

BAND

2

DIRECTORATE

Adult Community Services

INITIAL LOCATION

Cloughreagh House

REPORTS TO

Registered Manager

ACCOUNTABLE TO

Head of Residential & Day Care Services

FLEXIBLE WORKING PROVISIONS AVAILABLE

Fixed working patterns, Part-time working, Compressed hours Term-time working

JOB SUMMARY

The post holder will work as a member of the Cloughreagh House team to ensure a high standard of safe and effective care.

The role of the Facility Support Worker within the team is to carry out a range of catering and domestic duties

KEY DUTIES / RESPONSIBILITIES

Catering Related Duties

Temperature probe and record food delivered to Centre.

Preparation and cooking of frozen food product using Burlodge oven as per manufacturer’s guidance and instruction.

Ordering and storage of stock, putting away storage deliveries as per storage recommendation and completing any paperwork or documentation as required. Ensure stock levels are maintained for food and non- food items. Use of stock control monitoring systems.

Complete all relevant temperature records including fridge, freezers, delivery and reheating records.

Supervise and participate in the preparation, cooking of frozen or chilled food products.

Serving of food at meal times to service users/ residents and staff to the agreed standard of the establishment

To ensure personal hygiene and food hygiene standards are achieved and maintained including control of waste.

To comply with all Catering Policies, Procedures and Safety Regulations including COSHH.

Ensure that all staff is issued with and wear the correct uniform and protective clothing.

Mechanical and manual dishwashing

To maintain stocks of catering provisions, cleaning materials, cleaning consumables and chemicals within designated area and to complete orders as necessary. Ensure correct procedures are followed with regard to receipt and storage of all items

Cleaning duties including all food areas, cutlery, crockery, utensils and equipment

Preparing trolleys and tables for meals

Deliver and collection of trolleys as directed

Assist in menu collation

Any other duties required.

Domestic Related Duties

Daily, weekly and periodic maintenance of hard floors, to include:- dust control, sweeping and/or vacuum cleaning, damp mopping, spot mopping, scrubbing and spray cleaning.

Daily, weekly and periodic maintenance of textile floor coverings and upholstery, to include:- vacuuming, removal of spots and stains, shampooing.

Daily, weekly and periodic maintenance of surfaces, to include:- furniture, fittings, surrounds and equipment, telephones, mirrors, shelving, high surfaces, paint work, tiles, partition glass, domestic cleaning equipment, machinery, etc.

Cleaning of beds to infection control standards

Daily, weekly and periodic maintenance of all sanitary fittings (all toilet and shower areas). Replenish supplies to toilet rolls, soap and paper towels.

Wear protective clothing provided, observe personal hygiene regulations, and comply with all health and safety / Food Hygiene procedures and regulations.

When required participate in deep clean of facility in line with Infection Control Standards.

Empty and clean waste bins, removing of waste bags and placing for collection.

To adhere to all Domestic/Support Services Policies and Procedures including; COSHH, Colour Coding, Food Safety Regulations, Waste Management, etc.

Participate in all training to meet the standards required by regulatory bodies.

Report any accidents immediately they occur.

Replenish and put away domestic/catering supplies.

Any other duties of a similar nature and appropriate to the grade as may be assigned by the Manager.

GENERAL REQUIREMENTS

The post holder will be required to

Ensure the Trust’s policy on equality of opportunity is promoted through his/her own actions and those of any staff for whom he/she has responsibility.

Co-operate fully with the implementation of the Trust's Health and Safety arrangements, reporting any accidents/incidents/equipment defects to his/her manager, and maintaining a clean, uncluttered and safe environment for patients/clients, members of the public and staff.

Adhere at all times to all Trust policies/codes of conduct, including for example

Smoke Free policy

IT Security Policy and Code of Conduct

standards of attendance, appearance and behaviour

Contribute to ensuring the highest standards of environmental cleanliness within your designated area of work.

Co-operate fully with regard to Trust policies and procedures relating to infection prevention and control.

All employees of the Trust are legally responsible for all records held, created or used as part of their business within the Trust including patients/clients, corporate and administrative records whether paper-based or electronic and also including emails. All such records are public records and are accessible to the general public, with limited exceptions, under the Freedom of Information Act 2000 the Environmental Information Regulations 2004, the General Data Protection Regulations (GDPR) and the Data Protection Act 2018. Employees are required to be conversant with the [org name] policy and procedures on records management and to seek advice if in doubt.

Take responsibility for his/her own ongoing learning and development, in order to maximise his/her potential and continue to meet the demands of the post.

Represent the Trust’s commitment to providing the highest possible standard of service to patients/clients and members of the public, by treating all those with whom he/she comes into contact in the course of work, in a pleasant, courteous and respectful manner.

This Job Description will be subject to review and is not intended to be rigid and inflexible but should be regarded as providing guidelines within which the individual works. Other duties of a similar nature and appropriate to the grade may be assigned from time to time.

It is a standard condition that all Trust staff may be required to serve at any location within the Trust's area, as needs of the service demand.

March 2026

PERSONNEL SPECIFICATION

JOB TITLE AND BAND Facility Support Worker Band 2 (Catering & Domestic duties)

DEPARTMENT / DIRECTORATE Residential Care / Adult Community Services

SALARY

HOURS 30 hours per week

Hours will be worked across Monday to Sunday

Notes to applicants

You must clearly demonstrate on your application form under each question, how you meet the required criteria as failure to do so may result in you not being shortlisted. You should clearly demonstrate this for both the essential and desirable criteria.

Shortlisting will be carried out on the basis of the essential criteria set out in Section 1 below, using the information provided by you on your application form. Please note the Trust reserves the right to use any desirable criteria outlined in Section 3 at shortlisting. You must clearly demonstrate on your application form how you meet the desirable criteria.

Proof of qualifications and/or professional registration will be required if an offer of employment is made – if you are unable to provide this, the offer may be withdrawn.

ESSENTIAL CRITERIA

SECTION 1: The following are ESSENTIAL criteria which will initially be measured at shortlisting stage although may also be further explored during the interview/selection stage. You should therefore make it clear on your application form whether or not you meet these criteria. Failure to do so may result in you not being shortlisted. The stage in the process when the criteria will be measured is stated below.

Factor

Criteria

Method of Assessment

Experience

Have experience of carrying out a range of catering and domestic duties in a working environment

Shortlisted from Application Form

SECTION 2: The following are ESSENTIAL criteria which will be measured during the interview/ selection stage:

Skills / Abilities

Ability to accept responsibility, to use initiative, to be accountable and cope with difficult situations in a calm manner.

Ability to work effectively both independently and as a team member.

Effective communication skills to meet the needs of the post in full.

Understanding of the importance of confidentiality in the work place.

Be willing to undertake necessary training relevant to the role.

Interview

Knowledge

Demonstrate a working knowledge of Infection Prevention and Control

Have an awareness of Health and Safety Standards

Interview

DESIRABLE CRITERIA

SECTION 3: these will ONLY be used where it is necessary to introduce additional job related criteria to ensure files are manageable. You should therefore make it clear on your application form how you meet these criteria. Failure to do so may result in you not being shortlisted

Factor

Criteria

Method of Assessment

Experience

Have worked in a social care environment with catering / domestic and laundry responsibilities.

Application Form

Qualifications

Have a BICs (British Institute of Cleaning Science) certificate.

Application Form

As part of the Recruitment & Selection process it may be necessary for the Trust to carry out an Enhanced Disclosure Check through Access NI before any appointment to this post can be confirmed.

Successful applicants may be required to attend for a Health Assessment

THE TRUST IS AN EQUAL OPPORTUNITIES EMPLOYER

Successful applicants

may be required to attend for a Health Assessment

can expect to be placed at the minimum point of the pay scale, although a higher starting salary, within the range of the pay band may be available if the person appointed has experience relevant & equivalent to the post. If the successful candidate is an existing HSC employee moving to a higher band, AfC Pay on Promotion will apply.

are able to request Flexible Working from the 1st day of their employment. A number of flexible working provisions are offered by all HSC Organisations including Full-time working, Fixed working patterns, Part-time working, Flexi-time, Compressed/elongated hours, Average hours working patterns, Term-time working, Job-share or Homeworking for some or all of the working pattern, depending on the role being undertaken. Successful applicants are encouraged to discuss with their manager what Flexible Working provisions may be available in the role they are taking up, prior to commencing employment, to help them achieve a positive Work/Life Balance.

All staff are expected to display the HSC Values at all times