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Coordinates a range of support services, catering, cleaning and portering services.
Lead and supervise a team of staff in providing a good quality, nutritious and safe catering, and cleanliness and portering services to wards and departments throughout Trust premises for staff, patients and visitors.
The postholder is managed not supervised and is expected to have the freedom to act within the role.
The post holder is expected to operate in line with Gloucestershire Health and Care (GHC) NHS Foundation Trust values and demonstrate a high level or professionalism and customer service
Responsible for completing cleanliness audits in line with National Standards of Healthcare Cleanliness 2021. Identify any shortfalls within the cleanliness and environment of the ward/unit and bring to the attention of appropriate person/department, implementing action to address issues as required.
Ensure food hygiene standards are met by completing regular audits, provide staff training to ensure food is prepared, cooked and served in accordance with Trust policy and procedures by taking account of specialist diets and cultural requirements.
Responsible for investigating and solving problems e.g. for stock issues, deliveries and ensure alternative solutions if required are in place
Responsible for day to day supervision of staff including planning the staff rota ensuring shifts are covered, and in times of absence act to ensure service delivery is not disrupted. Support the management team with staff induction, probation period and have responsibility for staff appraisal including to compile and implement individual development plans.
Provide “on the job” training to ensure staff are trained to their job, identify training needs and support staff with additional training if required using the Trust care to learn training packages.
Ensure “deep cleaning” requests are coordinated with ward teams and planned to ensure the best possible use of resources