Facilities Management Assistant (Domestic/Cleaner) Rapid Response Team

Job overview

Looking for a role that’s hands-on, fast-paced, and truly meaningful? Our Rapid Response Team is recruiting reliable, hardworking individuals to join our specialist cleaning team.

We provide deep cleans, outbreak control, and specialist cleaning services, supporting clients in challenging situations where professionalism and care matter most.

The Role

Carry out deep cleaning across our organisation.

Respond to outbreak and infection control situations

Assist with specialist cleans (including high-risk and biohazard environments)

Work as part of a responsive, supportive team

What We’re Looking For

Strong work ethic and reliability

Ability to handle physically demanding work

Professional, respectful, and non-judgmental attitude

Willingness to work flexible hours, including emergency call-outs

Full training provided – experience is a bonus, not essential

Pay & Benefits

Additional pay for specialist cleans (including biohazard and high-risk work)

Ongoing training and development

Opportunities for progression

PPE and equipment provided

Why Join Us?

Be part of a trusted rapid response team

Varied work – no two days are the same

Make a real impact in critical situations

Supportive management and team environment

If you’re ready for a role that challenges you and rewards your effort, we want to hear from you.

Main duties of the job

The postholder will deliver a high‑quality cleaning, portering, catering and housekeeping service based on acute mental health wards and departments, ensuring compliance with National Cleaning Standards, PLACE requirements, and CQC regulations.

Shift Pattern: Flexible roster over 7 days 8am-6pm

This post is subject to an enhanced Disclosure and Barring Service (DBS) Check.

Detailed job description and main responsibilities

We are looking to appoint someone with the following skills and qualities and experience in a similar role would be beneficial however full training will be given to the right candidate.

NHS experience and training in safety, health and catering or cleaning tasks.

CIEH Foundation Certificate in Food Hygiene, or equivalent.

Experience of working in a similar role (cleaning or catering).

Experience of working in the NHS. Experience of dealing with people.

Continuous Improvement

Accountability

Respectfulness

Enthusiasm

Responsive to service users

Engaging leadership style

Strong customer service belief

Transparency and honesty & Discrete

Able to function as a member of a team and support the management objectives of the department and Trust.

Able to deal with requests from service users, managers and staff in a friendly and helpful way.

Flexible.

Good interpersonal and communication skills.

Able to work both independently and as part of a team.

Able to carry out manual tasks.