ESR Project Support Administrator

Job overview

We are looking for a proactive and highly motivated ESR Project Support Administrator to join our team during an exciting period of growth and innovation as we roll out ESR Manager Self Service across the Organisation.  As the primary workforce management system used across the NHS, ESR plays a pivotal role in our operations. By joining our team, you will contribute to driving positive change within the trust, helping us deliver improved services and support to all employees.

Main duties of the job

• To support the ESR Team, the wider Workforce and Organisational Development (OD) team and the Trust overall in the implementation of ESR Manager Self Service.
• To update & maintain accurate access to ESR which supports the rollout program.
• Creates user access controls for managers and administrators on ESR, advice on system usage and maintenance of data quality within ESR.
• Performs a range of administrative duties including data input, creating and delivering a range of communication and engagement initiatives and basic workforce reporting.

Detailed job description and main responsibilities

For the main duties and responsibilities for this role please read the attached job description and person specification.

When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

Person specification

Qualifications

Essential criteria

Educated to GCSE standard or equivalent to include English and Maths ar grades A-C (or equivalent)

Experience

Essential Criteria

• Recent experience of working in a data processing environment
• Experience of inputting data into systems and maintaining records
• Experience of using ESR

Desirable criteria

• Experience of supporting projects
• Experience of producing reports and presenting data
• Experience of creating and administering communication media such as intranet sites
• Experience of arranging training or other events Skills and knowledge Essential Criteria
• Ability to prioritise workload
• Ability to work under pressure and remain calm.
• Excellent communication skills, with the ability to communicate orally and in writing to staff at all levels
• Customer care skills.
• Excellent telephone manner
• Excellent IT/keyboard skills Excellent organisational skills
• Ability to be flexible and respond to changing priorities
• Good written skills
• Comprehensive IT skills, specifically Microsoft Office – Word, Excel, Outlook, PowerPoint
• Good understanding of the importance of confidentiality and information governance/GDPR
• High level of accuracy and attention to detail

Personal attributes

Essential criteria

• Awareness/understanding of confidentiality.
• Ability to work as part of a team as well as using own initiative.
• Smart appearance.
• Polite and courteous manner.
• Able to co-ordinate a variety of duties that run simultaneously.
• Flexibility
• Excellent interpersonal and communication skills
• Ability to prioritise work and manage deadlines
• Ability to be flexible and respond to changing priorities
• Ability to work on own initiative, autonomously and as part of a team Demonstrates Trust values Essential criteria
• Proud to CARE (Compassion, Ambition, Respect, Encouragement)