Enhanced Support Volunteer

Job summary

Main duties of the job

• Provide CompanionshipVisit patients who may not have visitors. Chat, read, or enjoy activities together.
• Welcome Patients & VisitorsGreet patients, staff, or visitors on arrival and introduce yourself.
• Assist at MealtimesSit with patients to encourage eating and drinking.Help on a 1-to-1 basis if needed.Ensure food and drinks are within easy reach.
• Sit with patients to encourage eating and drinking.
• Help on a 1-to-1 basis if needed.
• Ensure food and drinks are within easy reach.
• End-of-Life SupportOffer comfort and support alongside staff for patients at end of life.
• Support Patients with DementiaProvide reassurance and assistance as guided by staff.
• Accompany PatientsEscort patients to further treatment areas (e.g., X-ray) when required.
• Facilitate Virtual VisitingHelp patients connect with relatives via phone or video calls.
• Improve Patient ExperienceCarry out patient surveys on wards to understand and enhance care.
• Help with Meals & SnacksAssist the hostess in serving meals and delivering snacks.
• Make Drinks & Tidy UpPrepare drinks for patients, visitors, and staff. Wash and tidy away crockery/cutlery.
• Keep Bed Areas TidyRefill water jugs and maintain a clean, comfortable space.
• Assist with Self-CareLay out toiletries and help patients when they finish.
• Escort Low-Risk PatientsWalk with patients to the bathroom or around the ward.
• Collect MedicationsPick up prescriptions from the pharmacy.
• Make Shop PurchasesBuy items from the hospital shop on behalf of patients or relatives.

Job responsibilities

We reserve the right to close positions early

Barnsley Hospital NHS Foundation Trust is a high performing Trust, currently rated Good by the Care Quality Commission (CQC) and achieving significant progress in the delivery of our strategic objectives, including our ambition to be the best Place to Work

We scored best in the country in the most recent NHS Staff Survey for teamwork, compassionate leadership, and supporting work/life balance. In 2024's survey, the Trust also scored above average in every theme of the NHS People Promise the promise NHS colleagues make to each other to improve the experience of working in the NHS for everyone

We are proud of the commitment of our colleagues to ensuring a strong and sustainable future and our organisation is highly valued by our local communities

There has never been a better time to join Barnsley Hospital. It is moving at pace and a we can do this attitude is evident right through the organisation

Barnsley Hospital NHS FT is committed to promoting equality of opportunity and fair treatment to all applicants

For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link on the right hand side of the advert to check your eligibility, please note that band 2 and 3 entry roles are no longer eligible for sponsorship

The cost of the DBS (criminal records check) for Band 6 and above roles will only be met by the successful candidate(s) through salary deduction