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Your primary function will be to oversee the day-to-day management of the administrative in Endoscopy, whilst monitoring capacity and demand in-line with national guidance and key performance indicators to ensure patient pathway delays are eliminated. You will devise a weekly Endoscopy scheduling timetable ensuring nursing and clinical staff are available and will provide potential short-fall / early warning flags to the Directorate Manager and Divisional Admin Manager.
You will have sound experience of waiting times, waiting list management, scheduling and pathway co-ordinating.
Previous experience of line-managing staff, ideally in an NHS administrative function, will be a distinct advantage.
This role offers variety and a wide range of responsibilities across our Endoscopy services.
You will be expected to monitor and manage scheduling, capacity and demand, and performance in-line with national guidance. Also strict monitoring of pathways, RTT targets, cancer targets and diagnostic timescales.
As many of our Departments are host environments, the role involves working closely with the surgical and medical secretaries and pathway co-ordinators to facilitate timely appointments for their patients.
Working with the Divisional Administrative Management team and Admin Management across Medicine and Surgical Directorates to take remedial action where necessary.
There will be a need for close liaising with Performance and Information Services teams to ensure adequate reporting and data availability to allow the Directorates RTT and diagnostic pathways to be maintained.
There will be a need for development of action plans for recovery where necessary with the Directorate Manager and ensuring they are implemented by the admin teams.
You will manage appraisal, capability and attendance management.
With relation to Community-Wide Scheduling and RTT guidance, you will be an expert super-user, leading on upgrades, training and supervision of the admin function.
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One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.
We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for STSFT. We also provide access to high quality education, training, career progression and support. Flexible working is supported via the Trust's Flexible Working Policy.
The Trust employs around 8,300 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area, in some cases to a population as great as 860,000. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Childcare Co-ordinator to help staff with childcare arrangements. The Trust will not accept applications which are found to be AI generated.