Endoscopy Booking coordinator

Job overview

To be responsible for the day to day running of endoscopy appointments including patient queries, general queries and booking appointments. The post involves contact with patients, relatives and members of the general public, therefore the team strive to provide an efficient and friendly appointment service to all.

Main duties of the job

To be responsible for managing own workload on a daily basis. This includes: • working independently to ensure waiting lists and appointments are booked efficiently • the timely prioritisation and triage of referrals (including liaison with multidisciplinary clinical teams) • maintaining accurate pending lists for appointments • providing accurate monthly waiting time data • checking for anomalies and spreadsheets to ensure all referrals are actioned • requesting patient notes from the RUH and other hospitals • undertaking all administrative tasks including scanning paperwork, emailing and filling

Detailed job description and main responsibilities

Please find attached to the vacancy a detailed person specification and job description for further information for this role.