Endoscopy Administrator
NHS Highland
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An opportunity has arisen for an Endoscopy Patient Booking Officer to join our small team.
We are looking for someone who is self-motivated, has good communications skills and is enthusiastic about providing the best patient care possible.
Approximately 9,000 scopes are carried out across the four Endoscopy Units in Highland every year which includes elective and emergency patients.
Your role will be to book patients which includes sending letters, calling patients, receiving calls on appointment phoneline and also to provide an administrative service to the Lead Booking Officer. This includes tracking patients for monitoring purposes and liaising with clinical colleagues.
Candidates should possess good administrative qualifications or equivalent experience.
Excellent communication and interpersonal skills are essential, along with a good working knowledge of computer software packages.
Informal enquiries to: Geri MacDonald, tel: 01463 705398Email: geradline.macdonald@nhs.scot
NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
ADDITIONAL INFORMATION FOR CANDIDATES
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NHS Highland is geographically the largest of the 14 regional boards of NHS Scotland, covering an area of 12,500 square miles, across Highland and Argyll & Bute.
We employ over 10,700 people, making us one of the biggest employers in the area. As an organisation, we make a very significant contribution to the local economy.
Our staff are also important members of our communities. Our greatest asset is our workforce, and the way we go about our work comes from the values and behaviours we demonstrate on a daily basis. As a board we strive to ensure the environment is conducive to nurturing a positive culture, supported and delivered through our NHS and social care values.