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End of Life Quality Improvement Facilitator

Stockport NHS Foundation Trust

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Location
Salary
£49,387 - £56,515 per annum pro rata
Profession
Healthcare support worker
Grade
Band 7
Deadline
06 May 2026
Contract Type
Permanent: Working pattern - contracted hours worked flexibly over 5 days, Service hours 08:30 - 16:30
Posted Date
22 Apr 2026

Job overview

We are seeking two motivated and compassionate end-of-life quality improvement facilitators to join the Stockport Specialist Palliative Care Service. These roles offer flexible working options, including full, part-time, or a combination of hours tailored to suit the right candidates. This is an exciting opportunity to play a key role in improving the quality of life care across Stockport. Working collaboratively with multi- professional teams , partner organisations and care providers .You will help drive initiatives that enhanced patient experience, promote best practice and ensure consistently high standards of care. The successful candidates will support a range of activities, including the delivery of education and training programs, clinical audits, and quality improvement projects. You will support embedding of evidence-based practices across a variety of care settings, and act as a champion for patient centred care, ensuring services remain passionate responsive and aligned with local and national priorities. We are looking for individuals with strong communication and leadership skills, and  experience . A flexible and collaborative approach is essential,  have the ability to engage with a wide range of stakeholders. Join us in making a meaningful difference to the lives of patients and their families at this crucial time.

Main duties of the job

  • Act as a role model and champion for palliative and end of life care.
  • Support the delivery of palliative and end-of-life care training across Stockport's health and social care system.
  • Contribute to the planning, development, and delivery of high-quality training programs promoting  best practice and improve patient care.
  • Use quality improvement methodologies to support a range of initiatives across both hospital and community setting.
  • Assist with quality improvement projects aimed to enhance  patient and family experience.
  • Worked collaboratively with multidisciplinary teams to embed evidence-based practice.
  • Support the development and dissemination of resources ,tools and guidance to improve standards of care.
  • Actively participate in clinical audit activities and support the monitoring and evaluation of service improvements.
  • Undertake a patient facing/bedside clinical educator and facilitator role for the purpose of staff development and support, specifically relating to general care of the dying Person.
  • work alongside colleagues in the Stockport Specialist Palliative Care Service.
  • Share lessons learnt from significant events to inform changes in practice.
  • Develop, co-ordinate and deliver appropriate training plans required to implement palliative / end of life care principles that reflect national guidance.

Detailed job description and main responsibilities

Job description

Job responsibilities

Lead and support palliative / end of life care education and training across Stockport health and social care economy.

Use a quality improvement approach to facilitate a range of hospital and community projects to develop end of life care across Stockport.

Monitor end of life care across Stockport health and social care economy against national and local guidance and standards.

Facilitate the delivery high quality end of life care across all settings, including co-ordination of services and advanced care planning for patients and their carers/families.

Under the direction of the Stockport Palliative Care For Adults Local Provider Group, develop links at both the strategic and operational level to ensure a supportive and coherent approach to the implementation of palliative / end of life care principles that reflect national and local guidance.

Work alongside other End of Life Care QI Facilitators and the Stockport Specialist Palliative Care team in continuing to lead the implementation of palliative / end of life care principles across health and social care including local care homes.

Facilitate Stockport's' ongoing participation in the national, regional or local initiatives and audits regarding palliative / end of life care.

Encourage and share good practice and ensure lessons learned from significant events are shared and used to inform policy / guidelines.

Develop internal and external networks with professional colleagues to ensure good practice relating to palliative care is disseminated across all relevant organisations.

Foster team working across professional and organisational boundaries.

Participate in identifying training needs and competency requirements of staff relating to palliative and end of life care.

Provide leadership and direction and act in an advisory capacity in all matters pertaining palliative and end of life care education and training to the multidisciplinary specialist palliative care team and other professionals across the health and social care economy.

Act as a role model and champion for palliative and end of life care.

Undertake a clinical educator / facilitator role across the health and social care economy, supporting staff development and building confidence in palliative and end of life care.

Act as an educator and facilitator to give support, advice and guidance in the use and application of end of life care tools.

Responsibility for Patient Care

Undertake patient facing / bedside clinical educator / facilitator role for the purpose of staff development and support, specifically related to the general care of the dying person.

Facilitate and educate health and social care teams to plan and manage end of life care.

Promote the use of best practice, inform decision making and ensure a patient/carer centred approach to care and service delivery.

Uphold the NMC professional code of conduct at all times, to ensure the safety of clients and staff ensuring that NMC registration is up to date.

Planning and organising

Develop, co-ordinate and deliver appropriate education and training plan required to implement palliative / end of life care principles that reflect national guidance. These can include:

Palliative care meetings (GSF) in primary care

Care of the Dying and Individual Care Planning

Rapid Discharge Process

Electronic Palliative Care Coordination System

Advance Care Planning

Communication Skills

Mandatory Role Specific End of Life Care Training

Review and deliver current palliative and end of life care training packages that reflect national and local guidance.

Link in with current relevant education initiatives pertaining to palliative and end of life care and ensure consistency in messages delivered in training.

Maintain a credible and robust professional profile and keep up to date with; developments in national and local guidance pertaining to palliative and end of life care and best practice.

Will ensure own practice and delivery of training is objectively assessed on an annual basis, in line with the requirements and expectations of the Strategic Clinical Network. The assessment will contribute to the annual PDR.

Ensure any new documentation is endorsed by organisations across the health and social care economy.

Attend and participate at local, regional and national conferences.

The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.

If successful this vacancy will require an enhanced DBS check at a cost of £41.90. This cost will be deducted from your first Trust salary

In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £13.

Person Specification

Education and Qualifications

Essential

  • Registered Healthcare Professional
  • Degree level education or equivalent
  • Teaching Qualification
  • Evidence of post registration study in palliative care or end of life care

Desirable

  • Masters or study at level 7
  • Quality Improvement  Qualifications r relevant  experience in using Quality Improvement methodologies.

Knowledge

Essential

  • Knowledge gained through experience of caring for the dying person in hospital or community
  • Research, development and/or clinical audit
  • Education models/principles

Desirable

  • Awareness of National/Regional Strategic Guidance and Plans

Experience

Essential

  • Experience at senior HCP level
  • Clinical experience of palliative and end of life care

Desirable

  • Experience of delivering/facilitating face to face education

Skills and Abilities

Essential

  • Ability to work independently as well as part of a team
  • Ability to plan own workload
  • Effective time management
  • IT Literate
  • Enhanced Communication Skills
  • Effective and confident presenter and able to use a facilitative approach

Work Related Circumstances

Essential

  • Flexible approach to work

Desirable

  • Ability to travel to  other bases

If successful this vacancy will require an enhanced DBS check at a cost of £54.90. This cost will be deducted from your first Trust salary

In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £16.