Emergency Department Technical Assistant

Job overview

As a member of the Emergency department Team, you will assist the qualified staff in delivering a caring and effective, patient focussed service in keeping with the aims, objectives and standards of the Trust.

Assist with the maintenance of a safe care environment including preparing and clearing rooms and equipment with particular reference to infection control and safe working environment for patients, visitors and staff.

You will be an experienced Health Care Assistant and be able to use your Phlebotomy skills this is a specialist clinical support workers who take blood samples from patients, be able to insert an intravenous (IV) cannula and be able to  explain the procedure to patients reassuring patients if they are nervous or distressed.

Main duties of the job

Under guidance from qualified staff, sensitive and appropriate clinical care is delivered to meet individuals’ needs, respecting personal dignity and beliefs.

Information is handled and exchanged with care, accuracy and sensitivity,  maintaining patient confidentiality at all times.

Effective communication is maintained within care team and between other  care teams, patients, relatives and visitors

Detailed job description and main responsibilities

Key Result Areas & Performance

Clinical

• Management of Patient Care
• Supports RN in assessment of patient
• Performs clinical baseline observations
• Orientates patient and relatives to the department environment
• Follows plan of care, reports any changesin the patient’s condition
• Contributes with suggestions and ideas for action
• Reports results of any intervention
• Records and documents episodes of care in accordance with guidelines
• Performs ECG recordings.
• Phlebotomy and Cannulation Skills
• Liaises with other departments and members of the multidisciplinary team as directed by the nurse in charge.

Legal and Ethical Practices

• Follows local policies and procedures e.g. fire, manual handling, violence and aggression and infection control
• Adheres to principles of good practice
• Demonstrates respect of patients 'privacy and dignity
• Is aware of own responsibilities to respect and maintain patient confidentiality e.g. use of privacy button when dealing with telephone enquiries
• Works within boundaries of knowledge and training
• Safely handles and cares for the patient’s property.