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Emergency Care Assistant - Patient Transport Service

Guy's and St Thomas' NHS Foundation Trust

Location
Salary
£33,094 - £36,195 inc HCA
Profession
Healthcare support worker
Grade
Band 4
Deadline
02 Apr 2026
Contract Type
Permanent
Posted Date
19 Mar 2026

Job overview

An exciting opportunity to work as an Emergency Care Assistant in our Non Emergency Patient Transport Service (NEPTS). Providing care to our patients and responding to urgent, special and planned patient transport requests using advanced driving skills under blue light and normal traffic conditions as required.

We are looking for enthusiastic and dedicated people who are preferably FREC 4 (First Response Emergency Care Level 4) and CERAD (Level 3 Certificate in Emergency Response Ambulance Driving) trained who want to join our friendly and supportive team.

Main duties of the job

  • Respond/attend to urgent, special and planned patient transfer requests
  • To ensure a continuous duty of care to patients, within the level of training and competency of this role, ensuring an appropriate level of monitoring and treatment is maintained and continued until the patient is either discharged or transferred to the care of another healthcare professional
  • To use advanced driving skills under blue light and normal traffic conditions to respond to emergency and routine calls as required
  • To operate High Dependency vehicles and deliver a low acuity service to patients requiring urgent admission to acute care, or transfer to a higher level of care
  • Communicate with and manage patients, relatives, carers and the public in a calm, sensitive and professional manner ensuring patient dignity and informed consent for all patient assessment and movement
  • Use patient lifting equipment such as stretchers, wheelchairs, carry chairs and stair climbers for the safe and efficient movement of patients in both domestic and hospital environments

Detailed job description and main responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.