Dual Diagnosis Support Worker

Job overview

CPFT was chosen by NHS England as one of the national exemplar pilot sites for the redesign and transformation of primary and community mental health care. We know that there is a significant overlap between addictions and severe mental illness and undiagnosed, unmanaged mental health illness within this group of people makes recovery harder to achieve and maintain.

Patients with a dual diagnosis often fail to get an initial diagnosis, or adequate treatment for their SMI, because they do not manage to attend appointments and, if they do manage to get a diagnosis, they do not easily follow treatment protocols.

The Dual Diagnosis Outreach Team  operates as an outreach service and works flexibly with the service users and other agencies. Many of the people this team will be working with will be known to CGL Aspire but, there are also groups of adults in Peterborough who have problems with addiction and acknowledged but undiagnosed mental health problems, who do have not access to Aspire, or mental health care and who live on the streets.

Main duties of the job

To assist with data collection to continually enhance a quality service and meet key performance indicators as identified by commissioners and key stakeholders. Ensure all data is completed in a timely manner so that this can be collected from a central point within the team. Encourage service users to complete feedback for the service to enhance service development.

Successful applicants will be strong team workers with demonstrable commitment and enthusiasm for working with stakeholders. This is an exciting opportunity to work with a busy and innovative team  whose aim is to enhance the chances of local people achieving and maintaining optimal mental health within Peterborough.

Detailed job description and main responsibilities

Please refer to the attached job description and person specification for full details of responsibilities.

To provide and receive routine information from the B6 MHPs in the Dual Diagnosis and Outreach team.

To promote all methods of communication and be able to effectively communicate with clients, their carers, key stakeholders and partner organizations.

To promote social inclusion and develop and maintain community networks.

To take into account any communication difficulties facing the clients.

To demonstrate a safe level of inter-personal skills when managing individuals with complex needs.

To be able to accurately document support given and information given and received in clients clinical notes.

To contribute to clinical meetings.

To support clients with a range of practical support and information, including escorting them to appointments.

Be aware of and understand the Clinical Governance framework.

Please note for this role you will be required to travel independently around the county meeting strict time deadlines. You will need to hold a full UK driving licence* and have use of a vehicle. You cannot use public transport for this role as this is not a reliable form of transport and will not allow you to meet service needs. Please confirm in your application that you meet the specified criteria.

*DVLA have a number of reciprocal arrangements with overseas countries, for further information please visit the DVLA website