Domestic Supervisor

Job overview

The post holder will be responsible for providing an efficient high standard of Domestic Services exercising initiative and judgement to to provide an efficient, effective and quality service that is supportive to departments within the Health Board. Be the first point of contact in the absence of the manager for the delivery of services and in the course of their duties be responsible for:

Ordering, controlling and issuing of cleaning materials/equipment and monitor and maintain accurate stock Levels and records. Ensuring that all cleaning materials are correctly stored/marked and are easily identifiable in accordance with COSHH regulations.

Provide cover in times of emergency in other the sites within the HB at short notice to cover unplanned sickness, planned sickness or to cover annual leave to meet service demands, including at peak times work with and alongside the team to ensure targets and goals are met.

Report to the appropriate department any identified structural or fabric repairs, deal with contractors whilst on site, eg window cleaners, pest control, etc.

Co-ordinate and organise day to day activities responding and prioritising urgent requests for domestic services

Main duties of the job

Responsible for the work allocation of Domestic Assistants, maintaining adequate staffing levels, ensuring cover for both sick and annual leave as well as implement and plan new or revised rotas.  Arrange regular team meetings to disseminate information including any changes to operating practices Plan and organise ongoing training ensuring staff are up to date with any changes to legislation/policies or processes etc. Schedule auditing processes in a variety of areas classified as very high risk to low risk maintaining high standards of cleanliness

Ensure the Team undertake duties in line with safe working practices complying with legislation, HB policies and processes eg Health & Safety at Work Act, Infection Protection Control (IPC) and COSHH etc. Undertake initial investigation reporting untoward incidents and accidents using Datix, implementing changes to lessons learned monitoring and sustaining best cleaning practices. Ensuring domestic duties are undertaken appropriately in line with Infection Control Procedures

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Detailed job description and main responsibilities

Provide and receive routine information requiring tact or persuasive skills to ensure staff co-operate with new procedures Explain technical issues such as COSSH regulations to staff to ensure delivery of Domestic Services standards are maintained, providing advice and instruction on the safe use of equipment Deal with minor complaints quickly and efficiently escalating any matters of a more serious nature that may affect the smooth running of the department. Carryout routine inspections of clinical and non-clinical areas, ensuring all non-compliance are communicated to the team for corrective action to be undertaken. Report any changes which may impact on services, e.g. Change of occupancy or usage Resolve and respond to requests for domestic services and at all times always uphold the privacy and dignity of the service users when in patient areas etc Report any accident, untoward incident or loss relating to staff, patients or visitors according to policies

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.