Domestic Services Team Leader

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

Department

Domestic Services, Soft Facilities

Position

Domestic Services Team Leader

Banding

5

Salary Scale:

£34,494 – 42,977 per annum pro rata

Contract Type:

12-month secondment / fixed term. Should you be applying for a secondment please bring a copy of approval from your current NHS Line Manager to your interview.

Roster

Monday – Friday. There may be a requirement for you to provide ad-hoc cover during weekends or public holidays, however, this will be discussed as and when required with your Line Manager.

Contracted Hours

36.

Shift Times

Mainly office hours however a degree of flexibility is required to provide support across 24/7 service. Reduced working week hours to be discussed at interview.

Locality

Dundee

Site

Ninewells Hospital. There may be a requirement for you to work throughout Dundee Locality, however, this would be discussed in advance with your Line Manager.

The Domestic Services Department is seeking an experienced and motivated Domestic Services Team Leader to cover a period of 12 months maternity leave. The successful candidate will provide effective day‑to‑day management of Domestic Services across the Dundee Locality, ensuring the delivery of a high‑quality, efficient cleaning service. This includes direct responsibility for staff attendance, conduct and performance, service delivery issues, and maintaining quality standards within challenging financial constraints.

This role requires a high degree of initiative and the ability to demonstrate comprehensive knowledge of NHS cleaning services, alongside experience in managing a large and diverse staffing group.

Key Requirements:

• Knowledge of workforce planning including rotas, scheduling work and recruitment.
• Working knowledge of Health & Safety legislation.
• Ability to work both independently and as part of a wider team.
• Strong communication and interpersonal skills.
• Good PC skills including Microsoft software systems and have the ability to train colleagues on how to operate these systems.
• Ability to respond constructively to unpredictable or challenging situations.
• Ability to work effectively under pressure.

Qualifications & Experience:

• Educated to degree level in a relevant discipline, or able to demonstrate an equivalent level of knowledge through experience.
• Extensive junior or supervisory management experience, with a clear focus on staff management and service delivery.
• Demonstrate a working knowledge of HR related policies, procedures and practices.

Additional Information:

• There may be a requirement to travel across multiple sites, some of which are in remote locations. Therefore, the post holder must have the ability to travel.

Current NHS Tayside employee’s - Written approval must be sought from your line manager prior to applying for this secondment. You will be required to bring this if shortlisted for interview.

Informal enquiries to:

• Mark Finlay, Domestic Services Manager (Dundee Locality)/Professional Lead (NHS Tayside)- [email protected]
• Kerry Fraser, Site Manager/Assistant Domestic Services Manager (Dundee Community)- [email protected],

You will be required to complete the Health Care Support Workers Workbook to ensure you are competent in your role and you must comply with the Code of Conduct throughout your employment.

NHS Tayside has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK. This permission is, without exception, granted by UK Visa and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees.

Short-listed applicants will be contacted by email. Please check your emails regularly, including your junk/spam folder. The email will be generated by NHS Job Train.

ADDITIONAL INFORMATION FOR CANDIDATES

• You should apply for this post by completing the application process on Jobtrain.
• DO NOT upload a CV as this will not be used for shortlisting purposes.
• Posts close at midnight on the indicated date.
• For help to complete an application on Job Train please follow this link: https://www.careers.nhs.scot/how-to-apply/application-process/
• To view our accessibility statement, please follow this link: https://www.eess.nhs.scot/jobtrain-accessibility-statement/
• If you wish to participate in the Job Interview Guarantee Scheme and have been invited to interview, please contact the Hiring Manager as detailed in the advert to discuss any special requirements that you will need to enable you to attend the interview.
• Please note that our correspondence method is by e-mail, therefore please ensure you enter your email address accurately.
• Please check your e-mail regularly (including junk folders) and your Jobtrain account for updates
• Please contact Jobtrain Candidate Support Hub https://jobseekersupport.jobtrain.co.uk/support/home for advice and support with any system issues
• We recommend using the Internet Browser "Google Chrome" or "Microsoft Edge" when using Jobtrain
• Once you have submitted your application form you will be unable to make any amendments

If you are a current member of staff, please ensure you update your Jobtrain profile to reflect that you are employed by NHS Tayside