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Job overview
We are looking to recruit a hardworking, enthusiastic individual to join our Domestic Services Team located at Royal Oldham Hospital
We are recruiting for 15hrs (Monday - Friday - 17.00 - 20:00)
The successful post holder will be part of a team working within our Estates & Facilities department, offering a high quality, flexible and customer focused service. The Domestic Services Helpdesk Operator is an important member of the team who helps provide a range of duties across the hospital in a professional manner.
Main duties of the job
- Your main duties will be to operate the Trust wide Domestic Helpdesk,
- You will also be required to provide secretarial service to Domestic Operations Managers including undertaking all general clerical duties within the department, including word processing of correspondence, reports, forms etc.
- Ensure all staff are invited to attend mandatory training, keeping records, and formulating databases/spreadsheets using Microsoft Access/Excel
- Dealing with telephone enquiries from internal staff, outside agencies and members of the public.
- If you are interested in working for a Trust who believes in investing in their staff and you are passionate about delivering high quality service, we would love to meet you.
- We take great pride in our staff and we believe that investing in 'You' is key in our ability to deliver high quality service. Here at the Northern Care Alliance, we have a strong focus on quality right across the organization and we are looking for an Domestic Services helpdesk Operator who wants to fulfil our vision of delivering first class care driven by our values:
- Annual personal development review to support career aspirations. A number of NHS discounts across retail, leisure and travel.
- A motivating workplace environment
- Generous holiday entitlements and pension benefits
Detailed job description and main responsibilities
- read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk
Applying for this NHS job
This advert is for Domestic Helpdesk Operator with Northern Care Alliance NHS Foundation Trust in Salford, North West, England. It is listed as a Band 3 Estates and facilities role. The advertised salary is £25,760 - £27,476 pro rata, per annum. The contract type is Permanent. The application deadline is 01 Jun 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (22 May 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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