Divisional Operational Director

Job overview

As a resilient, dynamic, and experienced leader you could be one of two talented individuals we’re recruiting to join our Trust in the pivotal roles of Divisional Operational Director.

You are an experienced senior leader and have the highest professional standards and expectations. You’re passionate and committed to delivering exceptional patient care with the skills, enthusiasm, and aspiration to make a difference. Patients are at the heart of all you do – they certainly are for us.

Our values are based around Proud to CARE – and we’re very proud of our most recent staff survey results where we were rated among the top acute Trusts in the country with 72% of colleagues recommending #TeamCRH as a place to work and 73% telling us they would be happy with the standard of care should a friend or relative need it.

Along with credibility and compassion, you are an inclusive leader and understand the importance of living our values. You will bring excellent communication and engagement skills to influence and build relationships with internal and external stakeholders, including our system and regional partners.

This role has a complex and demanding portfolio and so if your ambition matches ours, then we look forward to hearing from you.

Main duties of the job

The Divisional Operational Director is a core member of the divisional triumvirate leadership team.

Reporting to the Chief Operating Officer, you will work closely with the Divisional Clinical Director and Divisional Head of Nursing, with shared accountability for the leadership, management, and continuous improvement of the Division.

You will have evidenced experience of your leadership and your impact across a broad portfolio including strategy, planning and transformation; business, people and financial management; performance and operations management; and risk management, clinical, quality and service improvement. You will champion development of colleagues, belonging and inclusion, and will motivate and inspire colleagues by role modelling our Proud to CARE values.

Detailed job description and main responsibilities

We are advertising for two pivotal roles:

1. Divisional Operational Director – Medicine and Emergency Care

2.  Divisional Operational Director – Surgery

The Divisional Operational Director is a key member of the triumvirate leadership team for each Division. Working with the Divisional Clinical Director and Divisional Head of Nursing, you will have shared accountability for the leadership, management, and continuous improvement of the Division. This will include accountability for high quality patient care and safety, the delivery of agreed performance and financial objectives, and ensuring that the Division aligns, and positively contributes, to the Trust’s strategic aims and objectives.

There are four Clinical Divisions in the Trust, Medicine and Emergency Care, Surgery, Family Care, and Diagnostics, Clinical Support and Cancer (DCSC). In respect of Medicine and Surgery, each are led by a Divisional Operational Director supported by a triumvirate team and wider Divisional Leadership Team.

The Medicine and Emergency Care Division is our largest Division, with a budget of approximately £81m and over 1100 colleagues. The Division is made up of 3 Care Units: Acute Medicine, Speciality Medicine, and General Medicine, which deliver a variety of high-quality, high-demand services to the population of Chesterfield and North Derbyshire.

The Surgery Division is our second largest Division, with a budget of approximately £74m and over 1000 colleagues. The Division is made up of 4 Care Units: Head and Neck, General Surgery and Breast, Orthopaedics and Urology, and Surgical Support, which deliver a variety of high-quality, high-demand services to the population of Chesterfield and North Derbyshire.

Accountable to the Chief Operating Officer, the Divisional Operational Director will managerially lead the Divisional Clinical Director, Divisional Head of Nursing, Divisional Leadership Team, and Service Managers in delivering this purpose.

A key dimension will be to support the Divisional Clinical Director and Divisional Head of Nursing in engaging the clinical and administrative teams in the complex management agenda including preparation for the annual operational planning round and the development of capacity and capability to deliver both local and national priorities.

The Divisional Operational Director is also a key member of the Trust’s Leadership Team and will be required to lead on Trust Wide programmes of work, as well as deputising and representing the Chief Operating Officer at meetings internally and externally to the Trust.