Dispensary Manager Pharmacy Technician

Job overview

Wye Valley NHS Trust is seeking a Dispensary Manager Pharmacy Technician  to provide professional and operational leadership within the Acute Hospital setting.

This key role involves responsibility for the day-to-day management and effective delivery of a safe, accurate and efficient dispensary service, supporting medicines optimisation and continuous service improvement in line with NHS and Trust objectives. Working closely with pharmacy colleagues and multidisciplinary teams, you will lead, develop and support dispensary staff, oversee workforce planning and performance, manage complex operational issues, and contribute to Pharmacy Board reporting and service development.

You will undertake final accuracy checking as an Accredited Checking Technician (ACT), ensure compliance with legal, professional and governance standards (including Controlled Drugs), and use performance data and quality improvement methods to drive efficiency and patient safety.

We are looking for a Pharmacy Technician with significant acute hospital experience, proven people management skills, strong clinical and operational knowledge, and a commitment to compassionate leadership and excellence in patient care.

Main duties of the job

MAIN FUNCTIONS OF THE JOB

• To act as the operational lead for the Dispensary, with responsibility for the day-to-day management and effective delivery of Dispensary services.
• To ensure the provision of a safe, accurate, efficient and cost-effective Dispensary service in line with Trust objectives, NHS service improvement principles and modernisation initiatives.
• To provide visible operational leadership to the Dispensary team, promoting a positive, supportive and inclusive working culture.
• To manage workforce deployment and service continuity during unplanned events, escalating risks and issues appropriately and supporting the resolution of complex operational challenges.
• To contribute to the development, review and implementation of local policies, procedures and standard operating procedures in line with GPhC and Royal Pharmaceutical Society standards and Trust governance requirements recognising impact on wider clinical services.
• To manage the performance, conduct and development of dispensary staff, including Pharmacy Technicians, Assistants and operational oversight of Pharmacists working within the Dispensary (while recognising professional accountability frameworks).

Detailed job description and main responsibilities

To view role requirements and role responsibilities in full, please view the Job description and person specification attached to this vacancy in the supporting documents.