Discharge Coordinator - West View

Job overview

Westview Hospital is a supportive and collaborative place to work, where high‑quality patient care is delivered by a truly multidisciplinary team. Our inpatient service is led by a Matron and supported by registered nurses, healthcare assistants, therapeutic workers, physiotherapists, occupational therapists, rehabilitation assistants, care management staff, a pharmacist and our in‑house medical team. Together, we provide safe, compassionate and effective care for adults recovering from stroke and other complex conditions.

As part of Kent’s community hospital network, the unit plays a key role in delivering comprehensive healthcare for patients over 18. We work within an enablement model, helping individuals regain independence and return home as quickly and safely as possible. Patients are admitted from acute hospitals or referred directly from home via their GP or local community teams.

Please note, this vacancy does not meet the criteria for skilled worker sponsorship.  Therefore, we are unable to accept applications from candidates that cannot provide documentary evidence of right to work in the United Kingdom.

Main duties of the job

We’re looking for an organised, proactive and compassionate Discharge Coordinator to join our team in Westview Hospital. This is a key role, ensuring every patient has a safe, timely and well‑planned journey from admission through to discharge. If you thrive in a fast‑paced environment, enjoy collaborative working and want to make a real impact on patient flow and experience, this is an excellent opportunity.

As a Band 4 Discharge Coordinator, you’ll lead and coordinate effective discharge planning across the unit. You will drive daily board rounds, update expected discharge dates and actions, and ensure RIO board‑round notes are accurate. You’ll document discharge progress clearly in RIO, communicate with patients, families, external agencies and the multidisciplinary team, and work proactively with therapy, pharmacy, transport and community services to remove delays.

You’ll escalate any discharge barriers promptly to the Nurse in Charge, Matron, Flow Matron or Bed Manager, and work in line with local KPIs to support efficient patient flow and high‑quality care.

This role suits someone who enjoys coordinating complex information, communicates confidently and keeps patient‑centred care at the heart of every decision. If you’re ready to influence patient experience and service efficiency, we’d love to welcome you to Westview Hospital.

For further information regarding this post please contact Suvi Hay 07745743062

Detailed job description and main responsibilities

Job responsibilities

As a community Trust, many of our roles require individuals to be able to drive to perform their duties. Where driving is a requirement of the role, you will be asked to confirm that you hold a full UK driving licence or a full driving licence issued by an EU country (not exchanged from a non-EU country) to proceed with your application. We are committed to supporting candidates with disabilities into employment. If you are unable to drive due to a disability, please contact the Recruitment Team via [email protected], quoting the vacancy reference number, so we can support you further.

The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate.

Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.

We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.

At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.

Find out more about the community difference here.

Good luck! We can’t wait to meet you and welcome you to #teamKCHFT, #cometocommunity.