Discharge Administrator

Job overview

This is an exciting opportunity for a Band 3 Administrator to join our Discharge Team and Transfer of Care Hub Team. The post holder will work closely with other members of the multi-disciplinary team to assist and support the Operations Directorate ensuring the delivery of a high quality service. This will require the utilisation of good clerical, communication, interpersonal and analytical skills.

Main duties of the job

• To support the Operations multidisciplinary team in their day-to-day work
• Acts as point of contact with all levels of staff and outside agencies.
• Use independent judgement within procedural guidelines to manage the day-to-day running of the Operations team.
• Provide comprehensive accurate input of patient data into patient databases for reporting and to assimilate reports and data relating to patient discharges for BI and NHSE.
• The timely distribution of updated patient information for ward requirements and multidisciplinary team meeting purposes.
• To answer incoming telephone calls from either internal or external sources professionally and in accordance with the Trust IG guidelines.
• To be able to complete tasks unsupervised and to manage conflicting priorities in a time pressured environment.
• To complete when requested ad-hoc reports in a timely manner.
• To arrange and manage external training projects relevant to changing discharge processes.
• To support the senior discharge administrator with urgent patient requests, complaints and patient admission timelines.
• To support the Head of Emergency Planning with minute taking and admin tasks.
• The post holder will require excellent typing, clerical, communication and interpersonal skills. Tasks should be completed to specified time scales and standards.
• The post holder will be competent in the  use of IT programmes, such as Microsoft Office, Word, Excel, Teams and Patient Action Tracker.

Detailed job description and main responsibilities

Our DCHFT Job Description and Person Specification (attached) tells you all about this role, what to expect and what is needed to succeed. When completing your application please make sure to tell us how your experience and skills fit the person specification.

Please contact us at [email protected] if you are unable to view or download the attachment.

For all our roles, we are looking for staff who hold our Trust Values of Integrity, Respect Teamwork and Excellence, and who are passionate about providing the best patient care. To read more about our Trust and our Values search Dorset County Hospital online.