Digital Network & Telecoms Engineer

Job overview

West Suffolk NHS Foundation Trust is looking for an experience network and telecoms engineer to join our technical infrastructure team. This role will support the network and telephony specialists and more junior staff.

You will be required to work independently on network and telephony configuration changes, supporting during incidents and new network implementations. Our teams support our technical infrastructure across our acute and community sites so the ability to travel around the west Suffolk area is essential. You will interact with colleagues across the organisation so an approachable manner is key. You will need to have an eye for detail and documentation as well as the required technical skills in the person specification.

This role would suit an engineer with existing experience looking to develop further, or a senior engineer looking for a new role in the healthcare environment.

You will join a mature digital organisation who are striving to deliver high quality, digitally enabled healthcare.

Main duties of the job

The primary roles for the post holder will be to provide specialist technical support in respect of Digital Communications Infrastructure as part of the third line Engineering Team.  Working under the guidance of the Senior Network Specialist the post holder will support the design, planning, development, implementation and documentation of new and existing Digital Communications Infrastructure for the Trust. The post holder will also diagnose, trouble shoot, repair and maintain Digital Communications Infrastructure against IT helpdesk tickets, risk incidents and in-line with Trust and Vendor maintenance schedules.

The post holder will also be expected to share their extended knowledge with other members of the team, supporting other network engineers in the resolution of issues that are more complex in nature. This may include accompanying network engineers as incidents are being addressed.

Detailed job description and main responsibilities

Please see full job description and person specification attached for more information on job role and responsibilities.