Digital Health Stock Management Assistant

Job overview

The Norfolk and Norwich University Hospitals NHS Foundation Trust (NNUHFT) Digital Health team is responsible for the delivery of digital services across the Trust to support its clinical and administrative obligations.

The Department comprises of 4 main areas - Digital Hospital, Operational, Informatics & Information Governance and made up of over 50+ staff. Our aims are to provide the highest level of digital services and support to the Trust staff, the Trust's partners, and commissioners.

The Digital Health Service Management Team are looking to recruit a Digital Health Stock Assistants for 12.5 hours per week. The ideal candidate will be someone who understands the value of providing outstanding customer service and is able to effectively balance the need for IT service delivery with the operational needs of a large, busy hospital.  Able to work proactively under pressure and deliver against individual and team Key Performance Indicators.

If you are looking for a challenge and would like to help us develop our Registration Authority, stock and delivering services, we would love to hear from you. We can promise you a varied, challenging and rewarding role as Digital Health Stock Assistant. Twenty-seven days annual leave, plus bank holidays and pension scheme.

Main duties of the job

As a Digital Health Stock Assistant, you will assist in maintaining the containers full of stock, booking in deliveries, delivering, and arranging collection of equipment. Also, you will assist with the Registration Authority process, by unlocking cards, and printing new cards.

Essential skills include excellent customer service and communication skills. The ability to priorities and work well as part of a team is also essential.

While the role is based at the main hospital site, you will be expected to travel to the Trust’s other sites when required for work purposes, for which transport will be provided, so a full driving license is essential.

A high level of IT Literacy

To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH’s ‘PRIDE’ values of People focused, Respect, Dedication, Integrity, and Excellence.

Detailed job description and main responsibilities

• Supporting the Desktop Service Administrator with internal supply chain services e.g. receipts, distribution and/or materials management using computerised receipts, storage and/or bar-coded data capture systems.
• Unpacking and checking delivered items against delivery/order information, takes corrective action where necessary and maintains audit records.
• Book in equipment that has been delivered by the suppliers, updating the procurement system and the ITSM system with the details.
• Updating the ticket via the Fresh Service ticketing system and moved to the appropriate team to deal with.
• Delivering equipment and arranging collection of equipment around the trust.
• Occasional cover for the Desktop Service Administrator in raising requisitions/orders to purchase regular “stock” and “non-stock” goods/services.
• Decommissioning old equipment following the NNUH process.
• Assist with container management making sure any stock is logged.
• To understand and comply with the policies and procedures in relation to the Registration Authority and local policies and procedures in relation to the issue and use of Smart Cards.
• To have a working knowledge of the necessary identification documentation needed to identify individuals for the purpose of issuing them with Smart Cards.

Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

Please note that this advertised position, which is part of occupation code 4133 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.