Dietetic Support Worker

Job overview

subject to job matching

An exciting opportunity has arisen for an enthusiastic and motivated Band 3 Dietetic Support Worker to join our Integrated Nutrition and Dietetic service at Stockport NHS Foundation Trust.  This is based in our community team at Kingsgate House. The team comprises of an Integrated Nutrition and Dietetic Service Lead, Team leader, band 7, band 6 dietitians, Dietetic Support Worker and  Secretary. We are integrated service with the Acute  dietetic service at Stepping Hill Hospital  and patient education colleagues.

The role  will be focused on providing a high standard of dietetic care to community patients requiring nutritional support. There will be opportunities working alongside dietitians in their specialist areas.

As a Support Worker you will be required to complete the Care Certificate programme. Professional development is encouraged through supervision, appraisal, mandatory training and CPD activities. Supervision is provided by senior clinical staff.

You will require to have access to a vehicle which can be used for work purposes or will be able to travel as required to meet the needs of the service. Please note not all office locations or client care bases maybe reached by public transport? Please state in your supporting statement how you will achieve this requirement.

Main duties of the job

The Integrated Nutrition and Dietetic Service is based across acute and community settings. This  primarily based in the community in Stockport.  The Dietetic Support Worker assists the Dietitians in certain aspects of this work including: Liaising with the Dietitians and following plans of care for patient follow up  Actively participate within group education under the supervision of the Dietitian. Data entry regarding product orders  Assisting with the daily supply of dietetic products to patients in their own homes and working with  the enteral feeding companies A working knowledge of different products and their clinical use is required.

Assisting selected patients on the wards to choose preferred and clinically suitable food and drinks,  under the supervision of a Dietitian. Responsible for the service ordering of supplies and consumables. Telephone calls to nursing homes regarding residents Electronic ordering of products

Detailed job description and main responsibilities

Main Duties and Responsibilities  To deal courteously and efficiently with incoming telephone calls from healthcare professionals,  patients and members of the public. Liaise, where necessary, with Dietitians or action as appropriate  to role   Office administration. Provide cover for some secretarial duties during leave  Assist with the supply of therapeutic dietary products and equipment to the service.   Check stock deliveries against delivery notes where required.   Assist the Dietitians with monitoring of product supplier company performance against contract.  Assist Dietitians with the arrangements for patients on tube feeds.  This may include completing computerised registration for the home feed service, telephone calls and  emails to GP surgeries, liaison with acute Dietitians and the home feed service company. Enter data  as needed into tables.   .  Provide follow-up support to selected patients who have been seen first by the Dietitian and monitor  nutritional care plan this may be in clinics, patient’s own homes or nursing homes. Gather information for referrals made to the Dietitian   Visit patient’s homes to undertake weight assessments  Actively participate within group education under the supervision of the Dietitian  Attend Trust mandatory training.   Attend and participate in meetings as required Provide training on malnutrition universal screening tool/ nutritional screeningwhere required.  Support nutritional analysis using computer software, where required  Adhere to the Health and Care Professions Council (HCPC) and British Dietetic Association (BDA)  4 Responsibility for Policy and Service Development and Implementation  Communicate to the Dietitians issues requiring further development.  Assist in the development of patient advisory literature.  Assist in quality assurance for care and delivery of service to the Trust.   Propose changes in working practices or procedures for own area.  Participate in quality improvement initiatives within the department  Responsibilities for Human Resources and Leadership  To work as an active, efficient and supportive member of the Nutrition and Dietetic Service staff  across several integrated teams.  Responsibilities for Teaching and Training  Assist in the development and delivery of education and training programmes.   To support new/inexperienced staff members by participating in their induction programme/ training  as required.   Support the training of Dietitian students where appropriate  Responsibilities for data and information resources  Accurately record statistics on activity and audit in compliance with Trust and department  requirements if required.   Complete nutritional analysis of recipes and menus as directed by senior Dietitian  Research, Development and Audit Participate in departmental audit as required  Participate in relevant policy development as required  Physical Skills and Effort  Manoeuvre goods and equipment and assist people to move, in accordance with manual  handling regulations and good practice.  Standard keyboard skills required The role requires physical effort to carry scales and hoist scales to homes and use with patients.  This involves working within spaces in the patient home  Anthropometric measurements may need to be undertaken following instruction from the Dietitian  The role will cover the region and requires movement between locations General Duties for all employees 5 Hand Hygiene To assist the Trust in reducing healthcare acquired infections (HCAI’s) all staff should be familiar with all  the Trust’s Infection Prevention policies which are appropriate to their role. You are required to attend  mandatory training in Infection Prevention and be compliant with all measures known to be effective in  reducing HCAI’s” Safeguarding All Stockport Foundation Trust employees are required to act in such a way that at all times safeguards  and promotes the health and well-being of children, young people and vulnerable adults. Familiarisation  with and adherence to the policies and procedures relating to child protection and safeguarding of  children, young people and vulnerable adults are adhered to. It is the responsibility of all staff to report  any concerns and they must therefore be aware of child and adult safeguarding procedures and who to  contact within the Trust for further help and guidance. It is an essential requirement of all employees as  is participation in mandatory safeguarding training in accordance with the employees roles and  responsibilities. Prevention To actively work with patients/clients/service users to identify appropriate opportunities in Making Every  Contact Count for preventative interventions which may reduce the risk of future harm to health and  wellbeing and to provide brief advice and refer or signpost to sources of further information and support  which may include advice on lifestyle behaviour and social care needs as well as safety and  management of long term conditions. Data Protection, Confidentiality and Information Governance The post holder must abide by all relevant Trust and departmental policies including information  governance, confidentiality and data protection and, undertake the annual data security awareness  mandatory training. The post holder is reminded that any breach of the Trust’s information governance  and security policies and procedures, including data protection legislation, will result in disciplinary  action. Data Protection Legislation – the post holder is required to process all personal data relating to patients  and staff, whether in paper, electronic or other media, in accordance with the Data Protection Act 2018  and the General Data Protection Regulations (GDPR), ensuring the security and confidentiality of data at  all times. The post holder must not for their own benefit or gain, or to divulge to any persons, firm or other  organisation whatsoever, any confidential information belonging to the Trust or relating to the Trust’s  affairs or dealings which may come to their knowledge during employment. Health & Safety Under the Health and Safety at Work Act 1974, the Trust has a statutory responsibility to provide and  maintain a healthy and safe environment for its staff to work in. Equally the post holder is required to  work within the Trust Health & Safety Policy and fulfil a proactive role towards the management and control of risk. This entails the identification, assessment and the immediate reporting, using the Trust  6 Incident Reporting System, any incident, accident, hazard or near miss involving patients, service users,  carers, staff, contractors or members of the public.

The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trust’s policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.

If successful this vacancy will require an enhanced DBS check at a cost of £54.50. This cost will be deducted from your first Trust salary

In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £16.