Deputy Chief Operating Officer

Job overview

We are looking for a Deputy Chief Operating Officer who is passionate about team working and providing the best possible care for patients. You will have a vital role in the effective day-to-day running of operational and clinical services across our hospitals as well as using your expertise and experience in clinical service transformation to lead improvement in the urgent and emergency care services we provide. An experienced colleague with great leadership skills, you will be passionate about valuing and collaborating with your colleagues and putting patients at the heart of everything we do. Our hospital sites include Ashford with its high speed trains to St Pancras, historic Canterbury and the lively coastal town of Margate.

This is a great opportunity to join our first-class team and make a difference and will give aspiring Board Directors a fantastic opportunity to develop in a dynamic, large-scale organisation.

Main duties of the job

Deputise for the Chief Operating Officer as required, including in the Trust executive team and at Trust Board.

Be a subject matter expert to the executive team for operational delivery for urgent and emergency care (UEC) and operational resilience and response.

Direct a programme of UEC improvement across the Trust, engaging the multi-professional clinical and non-clinical workforce to yield improvements in key operational deliverables and elevating the experience and outcome for patients seeking urgent and emergency care and for staff delivering care to these patients.

Lead and direct the Trust’s length of stay reduction programme.

Lead and direct the Trust’s improving outpatients programme.

Lead and direct day to day operational response and resilience across the Trust, ensuring appropriate processes, strategies and tactical plans are in place to deliver safe and effective care in all our acute and urgent care environments.

Ensure appropriate control systems are in place to effectively manage and respond to the emergent situation on any given day.

Lead and direct a development programme for operational managers, ensuring our operational teams can evidence achievement and compliance against a set of core competencies commensurate with their role that aligns with the Trust’s values and strategic objectives.

Detailed job description and main responsibilities

Please scroll down to access the full Job Description and Person Specification located in ‘Documents to download’. If you have further queries please don’t hesitate to contact the line manager using the contact details below.