Dental Receptionist / Clinical Assistant

Job overview

Applications are invited for a part time fixed term role within the Specialised Dental Service.

The role is a mixed role, providing patient facing reception duties within our dental clinic but will also include the reprocessing of reusable dental equipment and decontamination of the dental environment.  The role is based at our dental clinics in Wallasey, including the Leasowe area, and Birkenhead.  The successful candidate will be expected to work flexibly across all sites when required and should also be able to move around between different sites during the working day as required.

On occasion, administrative support may also be provided at our dental clinics or dental office, based in Wallasey.

The post is for 16 hours per week within a working pattern of Monday 1.30-4.30pm; Tuesday 1.30-5pm; Wednesday 1.30-4.30pm; Thursday 1.30-5pm; Friday 1.30-4.30pm.

Experience using Dentally or other dental patient software would be an advantage, as would experience in the reprocessing and sterilisation of dental and / or medical instruments, dental decontamination processes and knowledge of HTM01-05.  However, this is not essential as  full training will be provided.

A willingness to be vaccinated against blood borne viruses, if not already vaccinated,  is essential to the post.

Main duties of the job

Dental Receptionist / Clinical Assistant - providing patient facing reception / administrative  duties within our dental clinic and the reprocessing of reusable dental equipment and decontamination of the dental environment within the dental clinic.

Detailed job description and main responsibilities

Administrative Duties

• Greeting patients.
• Provide general reception duties as requested.
• Book appointments using the Dentally patient record system.
• Collect and record patient charges
• Filing and scanning patient records.
• Answer telephone calls from the general public and healthcare professionals.
• Undertake training required to ensure quality of service to agreed standards

Clinical Duties

• To inspect, clean and sterilise reusable instruments for use in a dental clinic using automated equipment to nationally agreed standards.
• To operate a washer disinfector and autoclave.
• To accurately pack and record sterilised instruments.
• Daily maintenance of the cleaning equipment and care environment.
• Obtain and provide data as required
• Complete stock and date checks of dental materials and dental equipment as required