Debt and Welfare Benefits Adviser

Job overview

We are seeking  2 qualified benefits advisers to join our expanding Employment Services Team. We are looking for a passionate, motivated individual who will put the service user at the centre of their practice as you support them with their debt and welfare benefits advice.

Black Country Healthcare NHS Foundation Trust is recruiting a Debt and Welfare Benefits Advisor to join our expanding team.  The successful candidate will support a caseload of individuals who have experienced severe and enduring mental health problems, those with health conditions, complex barriers and who are unemployed.  The Adviser will also support our employed client group who are receiving support from our Employment Retention Service to sustain work.  This is an exciting opportunity to be a part of a well-established expanding employment team.

Main duties of the job

Debt and Welfare Benefits Advisor, Band 5, £29970 - £36483, fixed term contract 18 months.

Black Country Healthcare NHS Foundation Trust is recruiting a Debt and Benefits Advisor to be based in a range of our community mental health services across the Black Country.   Specifically the Advisor will provide specialist advice and casework covering the full range of Debt and Money Advice.

Advice should include specific advice on, but not exclusively;

• Welfare benefits
• Maximising income/appeals
• Debt options to signpost ( this excludes regulated debt advice)

The role will support service users in the Black Country and will form a key part of individuals’ recovery and care plans.  The successful candidates will support a caseload of individuals and this is an exciting opportunity to be a part of a well-established expanding team.

Detailed job description and main responsibilities

Post Title: Debt and Welfare Benefits Advisor

Department: Employment Service

Location: Black Country wide

Directorate: Corporate Strategy and Partnerships

Band: 5

Hours: 37.5

Contract Type: Fixed term until end November 2026

The role will support service users in the Black Country and will form an integral part of individuals’ recovery and care plans, working collaborating with clinicians, service users, families, community partners and employers.  The successful candidates will support a caseload of individuals with specialist debt and welfare benefits advice., acting for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning and ensuring income maximisation, e.g. through the take up of appropriate welfare benefits.

We welcome you to call us to find out more about the roles, please contact Doreen Till

Mobile: 07780 956403