Croydon Locality Service Manager

Job overview

We are looking for a registered professional with significant clinical and operational experience to provide senior management the North Locality team (CMHT) as a six month project to support the management of their caseload.  This role is temporary and will be subject to change after the six months period with scope for extension.  This is an exciting opportunity for colleagues currently in a band 7 or 8a clinical or management operational role with strong leadership, clinical and operational skills

Main duties of the job

The successful candidate will have service management responsibility for the operational running of one of the core community mental health teams within the Croydon Adult community services. There is a degree of service development and partnership working within this role which may appeal to clinicians with special interest in the community mental health development programme.

We welcome applications from clinicians with considerable experience with strong leadership qualities, who are able to role model, communicate effectively, promote Trust values & expectations, be a change driver and deliver on quality priorities and key performance indicators (KPIs). The successful candidate will provide a visible presence in the busy teams and must model flexibility, resilience and positivity about change.

We value diversity and want our teams to represent our population in Croydon. With that in mind we welcome applicants who have lived experience as well as those from a BME background

Detailed job description and main responsibilities

The Service Manager will be responsible for the provision of leadership to the North locality team in conjunction with the ‘lead’ consultant and Team Manager to co-ordinate, develop and manage the service’s strategic and operational plans

-Management of the clinical teams to ensure integrated clinical, operational, quality and financial outcomes are achieved within the service line.

-Joint accountability with the lead clinician to ensure good throughput management utilising demand and capacity information.

-Exercising systematic clinical governance of their professional practice and that of the team

-Active engagement in continuing professional development, including use of management & clinical supervision

-Ensuring access to adequate and robust supervision for staff in the service

-Provision of specialist components of the service by coordinating and planning, considering the training, skill mix and experience of the team

Interviewer information pack

alongside the leadership team

-Development of services within an appropriate and effective care model in partnership with senior colleagues within the directorate.

-Ensuring high quality specialist assessment of individuals referred to the service

-Ensuring high quality group and individual clinical interventions within the service

-Developing and maintaining collaborative professional relationships with mental health workers across the system including the voluntary sector and social care.