Crisis Practitioner - Crisis Assessment and Intensive Home Treatment Team

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

In order to apply to for this position you must have a live pin with the NMC UK. Applications from Newly Qualified Nurse/Midwife, should apply via NQN pathway.

The role:

As part a multi-disciplinary/agency Intensive Home Treatment Team (IHTT) within the whole system of Community Mental Health Services the post holder will work closely with all disciplines/agencies. The post holder will provide a service for individuals with complex mental health; physical and social care needs who present in crisis and who may require intensive home treatment/care intervention, as an alternative to hospital admission. In addition to this and to facilitate early discharge of individuals in hospital the post holder will be expected to be closely involved in discharge planning and immediate follow up from acute in patient care. This may also include assessment whilst on pass from acute in patient care.

The post-holder is responsible for prioritising workload and utilising resources appropriately to ensure all service user needs are met. However they will be accountable to the IHTT Team Leader for the management of their workload. The post holder would be expected to make these judgments relating to more junior members of the team through regular appraisal, clinical supervision and support including caseload management systems.

The post-holder will practice within legal and ethical frameworks according to appropriate codes of professional conduct, mental health legislation and contractual obligations.

Due to the rapid response nature of the crisis model of service, the post-holder will assist the Senior Crisis Practitioners and Team Leader in the rapid deployment of crisis resources in response to service user need. The post-holder will be expected to interface between the Community Mental Health Team and In Patient services, and other mental Health Network services and agencies.

Duration, Location, and Working Pattern:

• Location based Charleston Centre
• Permanent Contract
• Full time (36 hours per week)
• Shift Pattern are Monday - Friday, 09:00 - 20:00, Saturday/Sunday 09:00 - 17:00

Key responsibilities:

• The assessment, planning, intervention and evaluation of client care/practice,
• To support the effective management of clinical/practice and environmental risk on a day to day basis.
• Identifying and responding to the health promotion needs of service users/carers.
• Identifying and responding to the needs of service users/carers which might be related to gender health, domestic abuse, and child protection issues.
• Maintaining accurate records of care/practice.
• Developing therapeutic relationships with service users/carers thereby ensuring that care needs are identified and met within a participative framework which recognises the principles of equality, dignity and respect and which takes into account spiritual and cultural diversity.
• Ensuring that personal practice is in line with the principles underpinning the Mental Health (Care and Treatment) (Scotland) Act 2003 and those of the ‘Patient Focus Public Involvement’ and ‘Fair for All’ guidelines.
• Ensuring that personal practice is carried out in line with national and locally agreed policy, standards, guidelines and good practice statements.
• Make critical analysis of personal practice and demonstrate a continuing commitment to his/her own professional development, in conjunction with line manager.
• Please refer to the job description and person specification for further details.

Knowledge, training, qualifications and/or experience required to do the job:

• Completion of training as a first level registered nurse in mental health with a currently valid registration with the Nursing and Midwifery Council or an Occupational therapist registered with the Health Professions Council or a qualified Social Worker registered with the Scottish Social Services Council.
• Some post registration experience, with experience of the mental health sector preferably community.
• Evidence of continual professional development
• Effective communication skills
• Ability to work without direct supervision
• IT literate – basic level of Microsoft Word/Excel and Outlook

What we offer:

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

Interested?

If you would like to find out more, we would love to hear from you.

For an informal discussion, please contact:

Paul Phillips, Nurse team Lead, On 0141 487 2837 or email Paul.philips@nhs.scot

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates

This post may close early to the volume of response. Please submit your application form as soon as possible. Due to the volume of applications that we receive, we will not be able to provide shortlisting feedback.

From 1 April 2026, the Agenda for Change full-time working week will reduce from 37 hours to 36 hours. Part-time working hours will be reduced on a pro-rata basis. A corresponding increase in the hourly rate will apply, ensuring that overall pay remains unchanged.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

Candidates must provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools or other third-party assistance to generate, draft or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the recruitment process.

For application portal or log-in issues, please contact the Jobtrain Support Hub in the first instance.