CPCC Clerical Officer - WGH

Job overview

An opportunity has arisen for a highly motivated and enthusiastic individual to join the Outpatient Booking Team based at Westmorland General Hospital, Kendal.

You will be joining a well established team, in a purpose built facility, receiving and responding to telephone calls and queries from patients, GP’s and Hospital staff in relation to outpatient appointments.

Main duties of the job

You will be responsible for mutually agreeing an appropriate date and time with patients for them to see a clinician in an Outpatient setting.  Previous administration and customer service experience would be an advantage but not essential.  A full training package will be available to support the start of your Administration career in the NHS. You will be working with highly confidential information.

There are part-time and full-time opportunities available. The booking service is open from 8am to 6pm, five days a week. There maybe a requirement to work flexibly to support the needs of the service and there is also the opportunity to work occasional weekends.

Detailed job description and main responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/