Job overview
Whilst we welcome all applications from all suitable candidates, unfortunately, we will not be offering sponsorship for this role.
The post holder will provide mental health care and practical support to older people experiencing mental health difficulties within the community, in line with an agreed programme of care developed by the multi‑disciplinary team (MDT). The role involves working under the direction and supervision of qualified nurses and social workers, supporting service users during periods of crisis while actively promoting recovery, independence, and resilience within their individual social networks.
The post holder will frequently work independently for part of the duty period, undertaking planned and responsive interventions while maintaining appropriate communication with the wider team and escalating concerns as required.
Support workers within the MHSOP Crisis Function Team (South West) will work closely and collaboratively with members of the MDT, as well as with Day Services, Home Care providers, primary care, and relevant voluntary and statutory agencies. This coordinated approach ensures continuity of care, effective risk management, and a holistic response to the complex needs of older people experiencing mental health crises.
Main duties of the job
We are seeking a motivated, reliable and self-directed individual to join the Mental Health Services for Older People (MHSOP) Crisis Function Team – South West Hertfordshire.
Mental Health Services for Older People work with older adults to assess, diagnose, treat and support people with mental health conditions and/or dementia. The Crisis Function provides rapid assessment and short-term intensive support to older people experiencing an acute deterioration in their mental health, intending to reduce risk and prevent unnecessary hospital admissions.
The role involves supporting qualified staff to deliver agreed care plans, promoting safety, recovery and wellbeing, while providing practical and emotional support to service users, carers, and the wider team
The post is primarily based in the Crisis Function Team, with flexible working across community teams as required. Most work is community‑based, carried out in people’s homes and care settings.
The ability to travel independently across South West Hertfordshire is essential. Applicants must be a car driver, unless exempt under the Equality Act 2010 due to a disability that prevents driving.
Working pattern:
- Weekdays: 9:00am–5:00pm and 1:00pm–9:00pm shifts
- Weekends and Bank Holidays: 11:00am–7:00pm
Flexibility to work across these shifts is essential to meet the service needs.
Detailed job description and main responsibilities
WhatsApp job alerts
Get instant WhatsApp alerts for Band 3 Dietetic Assistant roles in Hatfield
Create your Job Clerk account first. We'll collect your alert preferences during onboarding and help you turn on WhatsApp notifications for matching NHS roles.
Applying for this NHS job
This advert is for Community MH Support Worker MHSOP-SW with Hertfordshire Partnership University NHS Foundation Trust in Hatfield, East of England, England. It is listed as a Band 3 Healthcare support worker role. The advertised salary is £27,106 - £28,850 per annum, pro rata (Inclusive of 5% HCAS). The contract type is Fixed term: 9 months (9 Month Maternity Cover). The application deadline is 11 Jun 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (29 May 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.