Communications Officer (Imperial College Health Partners)

Job overview

Join Imperial College Health Partners and contribute to delivery of our mission to improve population health in North West London. As our Communications Officer, you will play a central role in delivering ICHP’s corporate communications strategy through content production, digital channel management, and event delivery.

Main duties of the job

The Communications Officer is a new role within Imperial College Health Partner’s (ICHP) Corporate Affairs Directorate, reporting to the Head of Communications and Corporate Affairs as a Fixed Term Opportunity until March 2027. The postholder will play a central role in delivering ICHP’s corporate communications strategy through content production, digital channel management, and event delivery.

This is a delivery-focused role, responsible for producing high-quality written and digital content, supporting the planning and promotion of events, and coordinating day-to-day communications activity across the organisation. This role will work closely with portfolio colleagues to identify and develop compelling stories that demonstrate the impact and value of ICHP’s work across North West London.

This role requires strong writing ability, excellent organisational skills, and confidence in working across multiple priorities. It is well suited to someone looking to build their career in communications within a complex health and innovation environment, with opportunities to gain experience across corporate communications, stakeholder engagement, and impact storytelling.

It’s an exciting time to join ICHP as we launch our new three-year strategy, with communications and engagement playing a pivotal role in its delivery.

Detailed job description and main responsibilities

Support delivery of the corporate communications strategy, contributing to planned communications activity under the direction of the Head of Communications and Corporate Affairs

• Research, draft, edit and publish content including news stories, blogs, case studies, newsletters, briefings, and marketing materials
• Work with colleagues across the organisation to identify, develop, and share stories that showcase our work, service offer, and value/impact
• Adapt key stories and content for multiple purposes, channels, and audiences -including for events, video, website collateral and PR and media activities
• Provide end-to-end planning, development and delivery of ICHP events (e.g., conferences, roundtables, workshops, and webinars)
• Prepare event materials including agendas, speaker briefing packs, slide decks, and delegate resources
• Support the day‑to‑day management of ICHP’s digital and internal channels, including website, LinkedIn, newsletters and internal platforms
• Upload and manage website content via WordPress, ensuring pages are accurate and up-to-date
• Contribute to internal communications activity that supports staff to feel informed, engaged, and inspired
• Draft and own our fortnightly update for staff, ensuring clear, consistent communications across the organisation
• Collate communications performance data (e.g., via Google Analytics, Mailchimp, LinkedIn, and Microsoft Teams) to contribute to regular reporting and evaluation
• Support the continuous improvement of templates, processes, and content
• Assist with maintaining a forward planner and editorial calendar, ensuring content is timely, accurate and aligned to priorities
• Maintain up-to-date contact lists and distribution groups, including our master contact list
• Work to agreed plans, priorities and deadlines, escalating issues as appropriate