Communications Assistant

Job overview

Are you looking for a new challenge? Are you a creative individual interested in supporting a dynamic communications team? Are you passionate about and have experience in engaging various stakeholders? If so, we have a unique and exciting opportunity for you to join our team as a communications assistant.

The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.

Main duties of the job

This post is for an individual who enjoys working with people, is a multi-tasker with an ability to work under pressure, producing material for internal and external distribution, has strong interpersonal skills and a can-do attitude,

The post holder will be responsible for delivering specific communications tasks and projects as well as providing administrative support to the team. This will include arranging meetings, dealing with telephone calls, updating the public website and intranet, drafting articles and messages for communications purposes, delivering communications projects to internal teams, liaising with third parties such as print and design companies and other administrative tasks to assist the department in carrying out a range of non clinical activity efficiently and effectively.

Detailed job description and main responsibilities

• To co-ordinate the delivery of specific communications projects and campaigns and to help monitor the effectiveness of campaigns through measurement.
• To be responsible for agreed communications and engagement articles, for example the Divisional newsletter, Service specific articles and external articles for our partners and stakeholders.
• To support the Communications Team in implementing effective communications and marketing campaigns, working closely with service leads.
• To produce patient information, working closely with services to ensure appropriate messages and images are accessible and clear.
• To ensure patient information material is produced in plain English and key community languages, such as posters and leaflets, liaising with designers, printers and photographers.
• To support the Communications Manager in implementing  communications plans.
• To champion consistent use of the Trust logo and corporate brand to ensure the integrity of the brand is maintained, advising and monitoring use of the CNWL brand as appropriate.
• To assist in the organisation of events at different sites across the Trust, such as official openings or ministerial visits, including overseeing publicity, materials and merchandise.
• To support the Digital Lead , writing content for, and regularly updating, the Trust’s public website including the creation of micro-sites to showcase specific services and transformation projects.
• To manage communication issues related to local and national initiatives and develop communications activities to support a calendar of related health promotion events g. World Aids Day, mental health awareness week.
• To be involved in media relations activities such as writing and issuing press announcements and stories.