Colposcopy Secretary

Job overview

Join Our Dedicated Team as a Medical Secretary – Colposcopy Service

Are you looking for a rewarding and dynamic role where you can make a real impact on patient care? We are seeking an experienced and compassionate Medical Secretary to provide top-tier secretarial and administrative support to our Colposcopy Service and Consultants. This is an exciting opportunity to contribute to a vital healthcare team, ensuring the smooth running of our services and helping patients navigate their care with confidence.

Base location: Poole

Main duties of the job

What You'll Be Doing:

• Efficiently manage the electronic appointment diary and coordinate all scheduling for consultations.
• Provide comprehensive secretarial support, including word processing, filing, audio-typing, photocopying, and composing sensitive letters.
• Handle complex and varied queries from patients, clinicians, and external parties, offering excellent customer service.
• Be a key point of contact for patients, answering inquiries in person, via email, and over the phone.
• Communicate difficult, sensitive, and confidential information with professionalism and tact, especially when speaking with anxious or distressed patients and their families.
• Work closely with Consultants and medical staff, ensuring they have the information and responses they need for patient care and ongoing treatment.

What We’re Looking For:

• A dedicated individual with outstanding organisational and communication skills.
• Someone who can remain calm and empathetic in challenging situations, offering support to patients and their families when they need it most.
• A detail-oriented professional who thrives in a fast-paced, healthcare environment.
• Previous experience in a medical or healthcare secretarial role is highly desirable, but we are open to training the right person.

Detailed job description and main responsibilities

Please see the Job Description and Person Specification for further details on the role requirements.

Interview date to be advised