Clinical Team Administrator

Job overview

We have an exciting opportunity to work in a busy team in the Ipswich Community Mental Health Team.

We are looking for an individual who is eager to learn and keen to deliver in both performance and customer service.

We provide administrative support to the Ipswich CMHT clinical teams including minute taking; answering calls; sending letters; and keeping Lorenzo up-to-date, so good computer, keyboard and communication skills are essential to the role.

As a team we share and uphold the organisation's values in all that we do.

If you share our values and feel that you can contribute to our busy team and service we provide, regardless of your previous experience or educational background, we would welcome your application.

For internal applicants we can offer fixed term roles as secondments with your current managers approval. Please advise your recruitment officer if you would like to be considered for this role on a secondment basis.

Main duties of the job

Provide world class administrative support to the clinical teams.

Take and process minutes for the teams.

Deal with telephone calls and general enquiries, and maintain an efficient message system coordinating with team members.

Deal with correspondence and communication liaising, prioritising and coordinating with the clinical teams.

Liaise with clinical team members in relation to urgent referrals or other emergencies.

Maintaining staff recording systems including annual leave, sick leave and Duty cover.

Liaising with maintenance and IT departments regarding problems/faults.

Detailed job description and main responsibilities

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!