Clinical Support Worker

Job overview

Are you passionate about people and looking to start or continue your career in healthcare? We are excited to be recruiting to  opportunities for people who are both new to care and for those with care experience who have attained the Care Certificate, to come and work with us as Healthcare Support Worker.

If new to care, it is more important to us that you are kind and caring with a genuine desire to help and support our service users and their families. If this sounds like you, then you already have the skills that make a great Healthcare Support Worker.

Main duties of the job

What we need:

• A positive and caring attitude
• Enthusiasm
• A determination to do a good job
• Willingness to learn and undertake training

Every day, you will make a huge difference to the lives of the people we care for, delivering a high standard of care alongside your colleagues.

Working under the direct supervision and guidance of a Registered Nurse/ Senior Health Care Support Worker/ Assistant Practitioner/Nurse Associate to support the delivery of quality nursing care, contributing to the physical, psychological, social, recreational and spiritual care in a recovery focused way through therapeutic engagement and activities, and taking steps to address any issues that arise.

Detailed job description and main responsibilities

Working under the direct supervision and guidance of a Registered Nurse/ Senior Health Care Support Worker/ Assistant Practitioner/Nurse Associate

• Undertake activities to ensure that the fundamentals of care are met - nutrition, hydration, hygiene, comfort, emotional and social support.
• Provide hands-on care to service users including: Undertaking 1-1 engagement with service users in an honest, open and non- judgmental way. Recognising and valuing service users as individuals, acknowledging the importance of maintaining the service user’s respect and dignity at all times and ensure that the care provided respects equality and diversity. Escalating any concerns to a Registered Nurse. Monitoring and recording service user clinical observations as directed by a Senior Clinician/Registered Nurse/ B4, such as physical observations and vital signs and escalating as appropriate any signs or symptoms of deterioration or that do not fulfil the personal parameters to the relevant professional.  Implementing the principles of ‘recovery’: encouraging and supporting service users to engage with healthy lifestyles, participate in community meetings and other activities of their interest.
• Undertaking 1-1 engagement with service users in an honest, open and non- judgmental way.
• Recognising and valuing service users as individuals, acknowledging the importance of maintaining the service user’s respect and dignity at all times and ensure that the care provided respects equality and diversity.
• Escalating any concerns to a Registered Nurse.
• Monitoring and recording service user clinical observations as directed by a Senior Clinician/Registered Nurse/ B4, such as physical observations and vital signs and escalating as appropriate any signs or symptoms of deterioration or that do not fulfil the personal parameters to the relevant professional.
• Implementing the principles of ‘recovery’: encouraging and supporting service users to engage with healthy lifestyles, participate in community meetings and other activities of their interest.

See enclosed JD for details on main responsibilities.