Clinical Support Worker

Job overview

The Support Worker (Band 3) is a key member of the multidisciplinary care team and will have continuing responsibility to:

• Deliver an effective and competent level of care under the guidance and supervision of the Multi-Disciplinary Team (MDT) and as determined by the patient’s care plan.
• Be fully aware of the needs of patients over a 24 hour span of care.
• Monitor, report and maintain a healthy, safe and secure workplace by knowing and taking account of: Health and Safety at Work Act (1974), Reporting of injuries, diseases and dangerous occurrences regulations (1985), Control of substance Hazardous to Health (1985), European H&S Regulations (1992)-Numbers 1-6, Food Act (1996), Adhere to Trust policies and local service protocols.
• Professionally accountable to the Executive Director of Nursing.
• Operationally accountable to the Matron / Clinical Service Manager.

Main duties of the job

• Recording and reporting accurately any changes related to the patient’s current behaviour and/or risks to Nurse/healthcare professional in Charge in a timely manner.
• Recording care given and reporting omissions accurately and in a timely manner.
• Supporting and carrying out therapeutic observations as required and instructed.
• To make recommendations to the care plan process
• Promoting a healthy, safe and secure environment by adhering to Trust statutory health and safety requirements and maintaining confidentiality of information at all times in compliance with Trust policies, procedures, protocols and guidance.
• Acting as a role model and supporting new team members through demonstration and explanation of tasks and techniques.
• Facilitating the assessment of staff undergoing the Care Certificate.
• Demonstrating a professional approach to work, and abide by the Trust values.
• To provide comfort, compassion, empathy and time to patients and their carers, family and loved ones.
• Undertake and maintain all essential training to role.
• Working confidently in a variety of environments which present different challenges whilst continuing to act in a professional manner.
• Balancing all aspects of the job role across the 7 day working pattern.
• Being flexible and responsive to competing demands.

Detailed job description and main responsibilities

Please refer to the attached job description for the full details on the responsibilities and person specification