Clinical Support Worker - Palliative Care Goscote Hospice

Job overview

We are currently looking for a permanent Clinical Support Workers who are enthusiastic and motivated to join the community based 12 bedded Goscote Hospice.

You must be caring, compassionate, reliable and have a genuine interest to work within Goscote  Hospice based at Walsall Palliative Care Centre, Goscote Lane Walsall WS3 1SJ. These roles are primarily providing direct clinically individualised and focussed care for the patients. Sensitivity is key component of these roles as you support patients and carers during highly emotional charged times. Theses roles will focus on caring for patients with life limiting conditions that are approaching the end of their life or requiring symptom control.

You will need to work a flexible approach working in the service which includes long days (7am -7.30pm) and night shifts (7pm - 7.30am) includes weekends and bank holidays as the service demands

PLEASE NOTE, WE MAY CLOSE THIS VACANCY EARLY IF WE RECEIVE HIGH NUMBERS OF APPLICATIONS. ** PREVIOUS APPLICANTS NEED NOT APPLY**

Main duties of the job

• Assist in undertaking activities of living in accordance with the care plan prescribed by qualified staff. These duties will include the delivery of hygiene care, nutrition and hydration, continence care, pressure area care, mobility and rehabilitation and offer psychological support.
• Report changes to patient’s health status to trained nurse for action
• Support registered nursing staff with clinical treatments and investigations as appropriate, to the level of knowledge and skill. This may include the escort of patients to other departments within the centre and on occasion to other departments and specialist units off site
• support patients with care after death
• Complete local competencies specific for the role

There will be opportunities for personal training and development in line with the Trust resources and requirements.

Detailed job description and main responsibilities

• Assist in undertaking activities of living in accordance with the care plan prescribed by qualified staff. These duties will include the delivery of hygiene care, nutrition and hydration, continence care, pressure area care, mobility and rehabilitation and offer psychological support.
• Report changes to patient’s health status to trained nurse for action
• Support registered nursing staff with clinical treatments and investigations as appropriate, to the level of knowledge and skill. This may include the escort of patients to other departments within the centre and on occasion to other departments and specialist units off site

There will be opportunities for personal training and development in line with the Trust resources and requirements.

You will need to work a flexible approach working in the service which includes long days (7am -7.30pm) and night shifts (7pm - 7.30am) includes weekends and bank holidays as the service demands

In addition to the clinical element of this role there are also other essential components that the jobholder will be required to fulfil.

• Assist in the maintenance of general clerical activities to support the clinical environment and patient care. These duties will include answering the telephone, taking and passing on of messages to the relevant person, filing, keeping patient’s bedside records tidy etc.
• Support registered nursing staff in ensuring communication systems meet the needs of patients carers and staff. This will include referring carers and visitors on to the appropriate trained nurse. Adhering to the Trust’s complaint procedure with For One & All
• Regard to formal and verbal complaints. Updating notice boards and leaflet racks. Attending ward staff meetings and where necessary acting as a ward representative at specific meetings at the ward managers request
• Maintain confidentiality in relation to patients be the information obtained either verbally, written or electronically The information supplied above is intended to summarise the key responsibilities and duties of the role. The post holder may be required from time to time to carry out other reasonable requests and duties as required, consistent with the responsibilities of the grade.