Clinical Support Team Administrator

Job overview

We are currently seeking an enthusiastic and motivated Clinical Team Administrator to work in our Central Youth Team based at 80 St Stephens in Norwich. The role will be offered on a permanent, full-time basis.

We offer a welcoming, friendly, and supportive environment that puts the needs and care of our service users first and provides a responsive administration service. You will be encouraged to develop your skills and knowledge and we may ask you to spend time networking with other bases to facilitate this process.

This role will require a confident, level-headed individual who has experience of supporting a busy team, is able to respond to changing priorities and delivering accurate work within tight deadlines.  You should have a good understanding of confidentiality and data protection.

Main duties of the job

The ideal candidate will have strong communication skills, the ability to prioritise and spin lots of plates at once, as well as demonstrable administrative experience.

You will be joining a fast-paced and changing environment using a range of clinical systems and Microsoft packages. A working knowledge of Microsoft Office packages, including Word, Excel and Outlook will be essential. Knowledge of the Trust systems such as Lorenzo would be an advantage, however training would be given in respect to any training needs.

You must possess excellent time management skills, a positive approach and be able to remain calm under pressure.  The successful candidate will need to have the ability to confidently and sensitively deal with telephone calls from individuals who may sometimes be distressed or upset.

You should be able to evidence a flexible response to service needs and the ability to think creatively. Experience of working to deadlines, on your own initiative and maintaining strict confidentiality are also essential.

Detailed job description and main responsibilities

Please see attached job description and full person specification.  For more information, please contact us.