Clinical Support Team Administrator

Job overview

We are looking for a full time (37.5 Hours per week) Band 3 Clinical Support Team Administrator to join our Emotional Wellbeing Hub administration team. A job share would be considered.

You will be joining a dedicated friendly admin team within the Emotional Wellbeing Hub which is a fast-paced access service processing mental health referrals aged 0-25 years. A working knowledge of Microsoft Office packages, including Word, Excel and Outlook will be essential. Knowledge of the Trust system Lorenzo would be an advantage but is not essential as training will be provided.

You will need to demonstrate exceptional interpersonal skills with a dedication to confidentiality and service user experience and will also have excellent customer service skills and administration experience.

Main duties of the job

You will need to be well organised, and ideally have knowledge about healthcare and the NHS. You will work under the supervision of the Deputy Business Support Manager and Emotional Wellbeing Hub Team Manager.

In addition to working as part of a local admin team, there will be opportunities to work collaboratively with and gain support from the wider admin team and cover required across services.

The post will be based at Mariner House, Ipswich and hybrid working is available.  There is an internal rota in place regarding the expected office-based days as well as flexible work from home. Parking charges are paid back in your monthly pay.

Detailed job description and main responsibilities

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!