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Clinical Support Team Administrator

Norfolk and Suffolk NHS Foundation Trust

Browse all Band 3 Administrative and IT jobs in Norwich
Location
Salary
£24,937 - £26,598 pro rata
Profession
Administrative and IT
Grade
Band 3
Deadline
17 Feb 2026
Contract Type
Fixed term: 10 months (Maternity cover)
Posted Date
03 Feb 2026

Job overview

Are you an administrator looking for a new and exciting opportunity?  Do you have excellent communications skills and a keen eye for details?  Can you effectively manage multiple tasks and priorities.

The NDD pathway are looking to recruit a conscientious, calm and confident individual to become part of the Business Support Team.  Our successful applicant will be working alongside Business Support and Clinical colleagues within the CFYP Care Group, Neurodevelopment Pathway supporting Young People and their families.

You must possess excellent time management skills, a positive approach and be able to remain calm under pressure.   You will need to be able to demonstrate the strength of your communication, prioritisation and administration skills at the same time as showcasing your knowledge of IT systems.  You will be able to evidence a flexible response to service needs and the ability to think creatively.  Experience of working to deadlines, on your own initiative and maintaining confidentiality are also essential.

Main duties of the job

Duties include (but not limited to)

  • Supervision of staff, staff training and recruitment.
  • Maintaining electronic patient record systems
  • Maintaining and monitoring waiting lists
  • Diary management
  • Arranging appointments
  • Typing of letters
  • Telephone work
  • General business support to wider clinical team
  • Undertake other appropriate duties, as directed, being adaptable and flexible to service needs and changes across the locality.
  • Promote adherence to Trust Policy and support compliance in all areas
  • Promote a positive culture within the workplace; working within the remit of the Trust Values
  • Previous administration experience is essential however training will be given.

Detailed job description and main responsibilities

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

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This role covers multiple locations which are Bury, Ipswich and Stowmarket.

**Previous Applicants Need Not Apply**