Clinical Secretary

Job overview

An opportunity has arisen for an enthusiastic and experienced individual to join the Administration Team in the role of Team Secretary/ Administrator for The Parkinsons Team in Aberystwyth.

Experience of a range of IT systems including Microsoft Word, Excel Management, Data Collection, Power Point, and E-Mail, coupled with proven secretarial skills and previous experience is essential.

Main duties of the job

We are looking for someone organised, approachable and supportive to join our clinical team.

The role involves ordering stationery and supplies, typing clinical information from audio recordings, and keeping patient records accurate and up to date, both electronically and on paper.

You will be first point of contact for telephone enquiries, offering calm and sensitive support, especially to callers who may be distressed or worried. Working closely with patients, relatives, carers, clinicians, GP practices and other services, you will help ensure smooth communication within the department. You will also update departments about changes to outpatient clinic lists and assist with rearranging clinics, when needed.

Good organisation and time management are important, as urgent correspondence such as abnormal results or referrals will need prompt attention. Confident use on computer systems will be required for inputting, accessing and maintaining patient information.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Detailed job description and main responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences.  In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 30/12/2025