Clinical Healthcare Support Worker - OPAU

Job overview

The Older Persons Assessment Unit is a 20‑bedded front‑door acute frailty assessment unit, providing rapid assessment and early intervention for older adults who present with acute or complex needs. In addition, OPAU has Same Day Emergency Care (SDEC) capacity, including 7 trolleys and 2 chair spaces, enabling us to manage patients promptly, avoid unnecessary admissions, and support effective patient flow across the hospital.

Our multidisciplinary team works collaboratively to deliver high‑quality, patient‑centred care that promotes independence, dignity, and safe, timely discharge planning.

Main duties of the job

As a Clinical Healthcare Support Worker you will be a core member of the team delivering personal care, both clinical and non-clinical, to patients. You’ll also be key in supporting patients with their own self-care and independence.

You'll work under the guidance of a healthcare professional such as a nurse and your job will vary depending on the ward you are based. Your daily duties will be varied to include:

• Delivering personal care such as helping patients get up, washed  and dressed, taking patients to the toilet, helping at meal times
• Contribute to patient assessments such as blood pressure monitoring, oxygen saturation levels, body temperature
• Recording your actions accurately in patient notes.

Our hospital is a 24 hour service as our patients need care and attention around the clock.

The skills we are looking for:

• You need to be able to understand and communicate both verbally and in writing in English
• You don’t need any formal qualifications in maths but you will need to have numerical and analytic skills to do patient observations
• You will need to have a customer focused approach which is essential to providing patients with the best possible experience
• You will need to be able to use IT systems and databases (training is provided)
• You will have the skill to focus on the details with the ability to spot problems. You will know when you are able to correct or when to escalate.

Detailed job description and main responsibilities

Please see the Job Description and Person Specification attached for further information on the role.

Please note that this role currently does not meet the minimum salary threshold of £25,000 required for Skilled Worker visa sponsorship, as set by the UK Home Office effective from 9 April 2025.

While higher pay points may be available depending on verified NHS experience, the majority of new appointments typically commence at the lower end of the pay band, which falls below the sponsorship threshold.

As such, visa sponsorship may not be available for candidates who do not already have the right to work in the UK.