Clinical Administrator

Job overview

If you are resilient, conscientious and would enjoy the challenge of dealing with the complexity of a varied workload then this post is for you!  We are seeking an experienced administrator to join our dynamic team in  General and Community Paediatrics - supporting the ASD service. You should be self-motivated, reliable and well organised with excellent communication and interpersonal skills. You should be able to demonstrate administration experience with appropriate qualifications, be able to work efficiently and methodically with good attention to detail without direct supervision. The post holder should be flexible to the needs of the service with a positive and proactive attitude.

If successful, you will be responsible for liaising with clinical and non-clinical professional staff for the delivery of a high standard of care. Your role will directly impact patient experience and be part of providing seamless delivery of care.

• Interview Date: 4th July 2025
• 37 hours 30 minutes/week
• You will be redirected to Trac to apply for the vacancy.  Please expand the job details section and read all of the information before applying for the vacancy.

NO AGENCIES PLEASE

Main duties of the job

• Organising meetings with stakeholders and preparing agenda items
• Minute taking for departmental meetings and stakeholders
• Diary management for the consultant
• Proofreading and typing of clinic letters
• Scanning of clinic correspondence
• Booking clinic and ad hoc appointments
• Arranging outreach clinics
• Arranging telephone appointments and clinics
• Answering telephones from patients, carers and professionals
• Distribution of consultants' post
• Assisting the ASD team with all administration tasks
• Working closely with the ASD nurse - providing admin support

Detailed job description and main responsibilities

• Working within a team of administrative staff to provide a comprehensive support service to Consultants, Medical Staff and other clinical members of their team e.g. Specialist Nurses and Therapists
• Communicates with patients regarding appointments and admissions at the request of the medical team
• Provide cover for Team Leader within your administration team as required
• Cover Clinical Administrator posts Trust wide as required

Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.