Clinic Coordinator
Northampton General Hospital NHS TrustAlready thinking ahead to interview?
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Job overview
An exciting opportunity has arisen to join the Medical Division as a clinic coordinator.
This will be to support the Rheumatology team and other teams required.
We are seeking team players that are able to work under pressure both individually and as part of a team.
Excellent organisation, and interpersonal skills will be required for this post as you will be expected to communicate well with all levels of staff and members of the public.
Knowledge of the NHS computer systems would be advantageous; however, training will be given to the suitable candidates.
Main duties of the job
To work as part of a clinical and clerical team to support clinicians, nurses, and other healthcare professionals.
Provide an efficient general administrative day-to-day support to the department and the patients. Duties will include booking of outpatient appts, managing Clinician’s availability, ensuring all outpatient clinic availability is booked appropriately and fully utilised, dealing with incoming and outgoing telephone calls, post, filing, faxing and other general administrative duties.
Provide effective input into the work of the Trust, to support the achievement of our vision and values.
Detailed job description and main responsibilities
Booking appointments via the CaMIS system, managing multiple Clinicians’ waiting lists and ensuring appts are booked within the Access Policy Protocol and RTT directives.
Reviewing all Choose & Book, Directly Bookable services and appts booked by patients online and via GP surgeries.
Daily maintenance of ERS
Assist with the coordination of clinics or lists to ensure effective time management
Provide general administrative services as required by the department
Locate medical notes within the department or request them from other locations
Filing letters and reports into medical notes promptly
Deal with telephone or face to face enquiries within agreed limits and take appropriate actions
Reception duties as and when required
Daily cashing up of clinics
Prepare case note folders and complete necessary documentation for all new patients
Liaise with other hospital departments, GP’s and other health care agencies when required
Provide cross-cover within the wider team during absence.