Clinic Clerk - Maternity

Job overview

An exciting new post has arisen within the Maternity administration team, as the Outpatient Clinic Clerk.

You will be responsible for managing the appointments and patient queries for the maternity outpatient department, providing effective and efficient administrative support. You will be working closely with the midwives, obstetricians and administrative teams and expected to be well organised. The post holder will be accountable to the Admin Manager.

If you have previous patient appointment bookings and managing front line queries with a flexible “can-do” attitude to work, exceptional customer service skills and can see yourself as part of a busy multidisciplinary team, then we would like to hear from you.

Main duties of the job

• Effective delivery of clerical and reception duties for the clinic.
• Input and maintenance of accurate patient information on Trust information systems.
• Provision of excellent customer service to members of the public and staff who visit orcontact the clinic.
• Contribution to positive patient experiences

Detailed job description and main responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews please view the Job Description attachment with the job advert.