Clerical Officer/Receptionist (XN02)

Job summary

Main duties of the job

The successful candidate will be the first point of contact for patients and other visitors to the department. They will be responsible general clerical duties including reception cover, dealing with telephone enquiries as well as registering referrals, booking appointments and managing outpatient waiting lists, supporting the various referral to treatment targets.

Job responsibilities

We are a fair and supportive CSU with a positive, caring culture across all levels and areas. We are a team who champions Health and Wellbeing with the Leeds Way Values at the forefront of all our decisions and interactions.

Our team are integral in how we deliver our service, and under pin everything we do, influencing the way we interact with patients and colleagues.

We pride ourselves on being Fair, collaborative, patient centred, accountable and empowered in everything we do. Ensuring we always provide the best patient care and experience

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.