Clerical Officer

Job overview

Do you enjoy interacting with the general public? Do you possess excellent I.T. skills and have a good working knowledge of hospital computer systems?

Are you a flexible team player who enjoys working in a busy environment? If so, why not join us, in the Northern Cancer Centre Carlisle.

We are a well-established busy, dynamic Chemotherapy Unit with a highly motivated and supportive team.  We are looking for someone to join the team as a Band 2 Ward Clerk.  We specialise in a wide variety of Chemotherapy treatments across both our Carlisle and Whitehaven sites.

Due to our growing service we now need administrative support in our Carlisle Site.

• Interview Date Monday 02 March 2026
• 37 Hours 30 Minutes/Week
• You will be redirected to Trac to apply for the vacancy.  Please expand the job details section and read all of the information before applying for the vacancy.

NO AGENCIES PLEASE

Main duties of the job

This is a key role within the team involving all aspects of administrative work from reception/telephone duties to preparation of patient documentation for admission, ensuring the smooth running of the service.

As a valued member of the team, you will benefit from working in a supportive environment, attending regular staff meetings. You will have opportunities for in-house and trust training to help with your role.

• To provide and maintain efficient and effective administrative support and communications to the Ward Sister/ Charge Nurse and multidisciplinary team.
• Contribute to the delivery of a consistently high standard of patient care as part of the multi-disciplinary team.
• Ensures electronic notes, investigations, and patient documents/results are available for new admissions, and Treatment appointments.
• To ensure that patient documents are correctly maintained following departmental guidelines. Ensuring patient record systems are up to date and accurate.

Detailed job description and main responsibilities

• The post holder will perform A variety of clerical duties within a team providing efficient and effective support to the clinical and admin teams in Chemotherapy.
• Dealing with incoming and outgoing post
• Managing referrals to the service, both paper and electronic
• Production of clinic and other ad hoc patient letters
• Dealing with telephone calls from the users of the departmental services.
• Daily postal duties.
• Print patient labels for documentation as required, amend database of addresses as changes occur.
• Photocopying as required.
• General filing duties.
• Reception cover as required
• Training scheduling and chemotherapy staff to enable them to cover, when necessary, clerical duties within the department.