Clerical Officer

Job overview

Full time - 37.5 hours per week - 12 month Fixed Term (Secondment for internal applicants)

We are looking for someone to join our centralised administrative team supporting the 0-19 Service. You will help to ensure the smooth running of clerical operations, providing confidential and efficient support to clinical staff and service users.

We're looking for someone who:

• Is educated to GCSE level or with equivalent experience.
• Has some experience in office or administrative work, with IT skills
• Has great customer service skills and is confident communicating with others.

Ready to join us? If you're passionate about supporting children and families through excellent administrative service, we'd love to hear from you. Apply now and become a valued part of our dedicated 0-19 Service team!

Main duties of the job

Reporting to the Team Leader, your responsibilities will include:

• Handle telephone enquiries in a contact centre setting.
• Book appointments and manage rotas using Systm One.
• Provide admin support to clinical staff including scanning, letter generation, and data input.
• Maintain accurate and confidential records, including clinical documentation.
• Communicate with professionals such as GPs, midwives, social workers, and interpreter services.
• Manage stock levels and order stationery.
• Participate in team meetings and personal development activities.

Detailed job description and main responsibilities

For more information on the main responsibilities for this post, please refer to the job description and person specification.

Please note that Sheffield Children's uplift pay to meet the Real Living Wage, which is £12.60 per hour.

Diversity Statement

At Sheffield Children’s, we are committed to creating an inclusive environment that celebrates diversity and supports everyone’s success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.

Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at [email protected]. Together, we’re building a workplace where everyone belongs.

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