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Medical Protection Advertisement

Location
Salary
£24,169 per annum, pro rata
Profession
Administrative and IT
Grade
Band 2
Deadline
27 May 2025
Contract Type
Permanent
Posted Date
22 May 2025

Job overview

We have an exciting opportunity for an enthusiastic and versatile individual to join the Trust as a Clerical Officer in the Gastroenterology Department.

Our Gastroenterology department is split up into sub-specialities and further sub-specialities within these; Hepatology/Pancreatic; Nutrition; Inflammatory Bowel Disease (IBD).

We operate outpatient clinics, inpatient endoscopy and outpatient endoscopy and have an allocated gastroenterology ward (Guist) for patients.

We have consultants, registrars, IBD specialist nurses, Liver specialist nurses and Nutrition specialist nurses along with Upper and Lower Cancer specialist nurses

Main duties of the job

Our Values of People Focused, Respect, Integrity, Dedication and Excellence – PRIDE – are important to us and here’s how they relate to our work and to this role.

As a busy department our patients are at the heart of everything we do and being focused on delivering the quality of care that our patients expect, in a timely manner is vital in this role.

You will work as part of a busy team and respect and integrity are an essential part of the ethos of working together that drives our department.  This is a busy role with varying demands, so building an effective rapport with colleagues and being ready to take their guidance and offer your support will be really important.

The Gastroenterology department is committed to offering the best possible care to our patients and this requires dedication from all our staff and this role will be no exception.  We will expect you to share our passion for achieving excellence in the care of our patients.

Dedication to the role and providing the best care for our patients is essential.

Detailed job description and main responsibilities

  • Type patient letters relating to clinics in accurate and timely manner and be able to prioritise workload with the support from the Medical Secretaries/Admin manager
  • Locate, request and track hospital notes to the department and Health Records Library and file results and correspondence appropriately.
  • Communicate electronically with secretaries regarding actions to be outcomed from typing to ensure 18 week targets are met.
  • Update RTT in accordance with Trust guidelines. Assist the Administration and Clerical team with data management utilising PAS and other departmental patient databases.
  • Maintain a clean and tidy office and adhere to the tidy desk policy and undertake any other duties, which may reasonably be expected of the incumbent and in line with banding.
  • Liaise with all members of the multi-disciplinary team to ensure the smooth and efficient function of the department.

Please see the attached job description for full details.

Please note that this advertised position, which is part of occupation code 4131 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.

Clerical Officer / Typist at Norfolk and Norwich University Hospitals NHS Foundation Trust | Job Clerk