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Medical Protection Advertisement

Location
Salary
£24,169 per annum
Profession
Administrative and IT
Grade
Band 2
Deadline
22 Jul 2025
Contract Type
Permanent
Posted Date
15 Jul 2025

Job overview

You will be responsible for providing clinic/clerical administration and reception support to patients attending Outpatient Clinics; this will include receiving and greeting patients into clinic areas whilst recording the patient’s attendance and clinical outcome on the PARIS system. The Clerical Assistant will be responsible for receiving, processing, scanning and forwarding of referrals: agreeing, amending and issuing appointments; ensuring that all processes are carried out in a timely and accurate manner to ensure an efficient Appointment Booking Service.

This post holder will provide administrative support for Prescott House and will work in helping the other administrative staff to support the function of the team.

To respect the individuality, values, culture and religious diversity of clients and colleagues and

Main duties of the job

You will be responsible for ensuring that all processes are carried out in a timely and accurate manner to ensure an efficient appointment booking service.  Monitor generic team mailbox and distribute or action accordingly.

To be able to communicate effectively. Deal with telephone enquiries, ensuring messages are recorded and received by the relevant personnel.  Send clinic letter electronically to GP’s Maintain the highest standard of confidentiality with regard to information about clients at all times.

Book Appointments and sending out Appointment letters to service users.  Book rooms using the Shift App and make appointments as directed.  Assist in the maintenance of electric records (PARIS) and routine filing of correspondence and records.  Undertake general office duties such as scanning, email and routine photocopying for the office staff as required. Be responsible for collecting and distributing the post for the offices on a daily basis in the morning and afternoon.  Attend general administrative meetings on a monthly basis and be an integral part of the communication process within the A & C team.  Provide cover for colleagues during times of sickness and annual leave. Undertake any other duties as required by staff, which are commensurate with the grade.  Ability to use word processing packages.  A willingness to develop in their role as required.  Must have the ability to use office equipment such as scanner, photocopier.

Detailed job description and main responsibilities

Please see attached job description and person specification

Staff benefits

  • Pay Enhancements:
  • 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
  • Excellent pension
  • Cycle to work scheme
  • Salary sacrifice car scheme
  • Wellbeing programme
  • Blue Light Card Discounts
  • fuelGenie Fuel Cards (for applicable roles)