Clerical Admin Assistant

Job overview

At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations.

Main duties of the job

The post holder will be required to assist in the delivery of a comprehensive administrative service to support nursing staff within the Breast department.

An exciting opportunity has arisen for an Clerical Administration Assistant based at UHNM , Breast Care Department for both Stoke and County site. The role is to support the BCN team and the Breast Navigators to provide an efficient,  comprehensive service. You will ensure that patients are supported efficiently throughout their pathway.

The Post holder will be responsible for the administration of nurse led clinics and day case lists which includes booking of appointments, preparation of nursing notes and patient information packs, booking in and out of clinics and running day case lists.

• The post holder will also be responsible for coordinating the BCN Teams contribution to the twice weekly Breast MDT meetings to ensure cancer targets are maintained.
• The BCN team can receive up to 25 helpline calls per day from patients, carers and professionals. The post holder will be directly interacting with patients on a daily basis both face to face and triaging helpline calls and providing appropriate responses to simple enquiries.

The post holder will also be responsible for communicating information, both written and verbal with patients, staff and carers, and this will require tact and diplomacy.

Detailed job description and main responsibilities

For further information on this vacancy, please see the attached Job Description and Person Specification or contact the Hiring Manager.